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Vonage I've had my unit just for about 6 days now. As I'm sure you have seen, the installation
I've had my unit just for about 6 days now. As I'm sure you have seen, the installation instructions for multiple computers are ambiguous, with the Vonage manual showing the Moto unit directly to the cable modem as the primary configuration, or with it behind the router as an alternate. The Motorola manual just shows it behind the router.
Initially, I just plugged in the VT1000v directly to the cable modem. I also installed a small UPS on the circuit to help assure AC stability, in case of mometary AC interruptions. It worked with no immediate problems, but I experienced very disappointing stability, with the unit frequently going into either one of a couple of states. One where I was able to call out, but all incoming calls were redirected to my Network Availability Number, or one where I lost dial tone, and all incoming were diverted to the NAN. Either of these conditions occured at least one to three times every day, and typically required a reboot of the Moto unit to restore operation (I waited over two hours on one instance before acting, just to see if it would ever heal - it didn't). I even had it fail in the same way with no router or PC's in the configuration at all. I went on this way betweeen Friday and Tuesday morning, with several calls to Vonage support.
I can live with an occasional dropped call, or momentary digital oddities, but the notion of having to pull power on the VT1000 with any frequency to restore operation would not be acceptable to me, and it's especially bad to lose incoming service. Finally, on Tuesday morning, I reconfigured to put the VT1000 behind my Linksys router, and applied the Forwarding changes exactly as described in the Vonage User Guide. At the risk of jinxing it, I can say that in almost 48 hours so far I've not had any interruptions to normal operation, and I've been testing for incoming and outgoing access quite frequently. I plan to go on this way for perhaps another week, to be sure that there is enough stability, before I pull the plug on my old phone.
That's been my experience so far. I can't offer any technical explanation, but I'm just about convinced it needs to be behind the router, at least in my home.
Read The Full Thread: voip behind or in front of router?
• I am new to this and I have a Netgear MR814v2. Should the VT1005 go in between the
• A technical explanation has been posted before but as you found out, the VT1005
• For what it's worth, I has the exact same experience as Vicw.
• I have somewhat of a unique setup. My setup consist of:
CM -> Netgear 814 ->
• johnson89 - That's an interesting configuration. So far, I haven't encountered
• Fully understand... I also ran into problems connecting the vt1000 to my cable
• Posting my port-triggering thread in case it helps. Been up well over a month and
• All,
I got my Motorola ATA today and promptly ignored the instructions to
• I am in a catch 22 situation now. To get Vonage to work with my ADT alarm I need to put
vicw posted "I've had my unit just for about 6 days now. As I'm sure you have seen, the installation" on 01/15/2004 |
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