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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage I've had my Vonage service for months, and I like the service for the most part.

I've had my Vonage service for months, and I like the service for the most part. But, my voicemail notification with attachments has never worked. I've clicked the correct setting on my features page, but it just doesn't work. I do get the notifications, but there is never anything attached, so I have to login to Vonage and check the message from there.

Anyway.... I finally decided to call and see if someone would fix this. The first guy had never heard of such a feature but played along until he confirmed it was a real feature. He passed me to another guy, where I was lectured about how I must not have the feature selected properly. Oh my God I must be a complete 'tard! Out of three confusing option buttons I can't manage to pick the right one!

So, I changed my password to something temporary, gave it to the Vonage rep, and he logged in as me and said "Oh, you do have it selected correctly, but you must just not be noticing the attachment."

Well... he changed the email address to his (so my voicemails would go to him), put me on hold, and left some messages. He came back on and said "Oh, you are right. I am getting only the notifications with no attachments."

So, at this point, I've spend about 1 hour (including hold times) to get the guy to just believe me!

He said he would escalate it, and that someone would work on it. The only evidence I had of any activity was that one day my voicemail was completely reset. That is, my voicemail password had reverted to 1234 and I got the "first-time use message." OK, I thought, maybe we've gotten somewhere!

I set my voicemail up again, and left a test message using my cell phone. So, now I get no notifications and no attachments. I am worse off than when I started! I login to and confirm that the supposedly confusing button is still selected, which it is.

So, I call back to Vonage tech support, explain everything again, and this time (I couldn't believe it) the guy asked if he could login to my account to verify I had the right setting selected. (Is Vonage's customer base that dumb?). I gave him my info, and he repeated all the tests. This time he gave me a ticket number. Lo' and behold! A ticket number!

Several weeks later, nothing much has happened. And by "nothing much," I mean "nothing." I just called back, gave they guy the ticket #, and he said that someone MUST be working on it because the status was "open." Of course! But I wonder how long it will stay open?

The Ticket # 2065954 is still open as of Jun 27, 2005 so if anyone from Vonage wants to check it out, please do! Please feel free to light a fire under someone to figure out why I and only I cannot get voicemail notifications with attachments.

My next step is to prepare a letter to my state regulatory agency. The only bad part is that I live in GA and goodness knows how long the backup is up in that trailer!

Read The Full Thread:

Newsflash: Vonage Hires the Keystone Cops!

I would like to know if you are using POP3 email client software, ie; Outlook, Outlook
I use the latest version of Mozilla Thunderbird. I routinely transfer huge attachments
Ldavisfl, no doubt that is truly annoying...but what would a letter to the state
I hope you get it working. Maybe if you cancelled your Vonage account and created
I want Otaku's cellphone! :wink:
The only reason I would ever write a letter to any regulatory agency would be as
I will try to turn off notification for a few days and then restart it. Cancelling

ldavisfl posted "I've had my Vonage service for months, and I like the service for the most part." on 06/27/2005

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