Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
ElalfZek Posted:
oakley big taco
sunglasses A pair
of Converse may be
the everyone shoe
hence conjures
...

In The Forum:
Vonage
Topic:
coach backpacks outlet 67119350
On Aug 17, 2017 at 04:29:27

Robertsax Posted:
This will enable
you view a website
in a 21" screen
and view this in
an iPhone in equal
...

In The Forum:
Vonage
Topic:
Wholesale Manchester United Jerseys
On Aug 15, 2017 at 13:43:28

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage I've had my Vonage service for months, and I like the service for the most part.



I've had my Vonage service for months, and I like the service for the most part. But, my voicemail notification with attachments has never worked. I've clicked the correct setting on my features page, but it just doesn't work. I do get the notifications, but there is never anything attached, so I have to login to Vonage and check the message from there.

Anyway.... I finally decided to call and see if someone would fix this. The first guy had never heard of such a feature but played along until he confirmed it was a real feature. He passed me to another guy, where I was lectured about how I must not have the feature selected properly. Oh my God I must be a complete 'tard! Out of three confusing option buttons I can't manage to pick the right one!

So, I changed my password to something temporary, gave it to the Vonage rep, and he logged in as me and said "Oh, you do have it selected correctly, but you must just not be noticing the attachment."

Well... he changed the email address to his (so my voicemails would go to him), put me on hold, and left some messages. He came back on and said "Oh, you are right. I am getting only the notifications with no attachments."

So, at this point, I've spend about 1 hour (including hold times) to get the guy to just believe me!

He said he would escalate it, and that someone would work on it. The only evidence I had of any activity was that one day my voicemail was completely reset. That is, my voicemail password had reverted to 1234 and I got the "first-time use message." OK, I thought, maybe we've gotten somewhere!

I set my voicemail up again, and left a test message using my cell phone. So, now I get no notifications and no attachments. I am worse off than when I started! I login to Vonage.com and confirm that the supposedly confusing button is still selected, which it is.

So, I call back to Vonage tech support, explain everything again, and this time (I couldn't believe it) the guy asked if he could login to my account to verify I had the right setting selected. (Is Vonage's customer base that dumb?). I gave him my info, and he repeated all the tests. This time he gave me a ticket number. Lo' and behold! A ticket number!

Several weeks later, nothing much has happened. And by "nothing much," I mean "nothing." I just called back, gave they guy the ticket #, and he said that someone MUST be working on it because the status was "open." Of course! But I wonder how long it will stay open?

The Ticket # 2065954 is still open as of Jun 27, 2005 so if anyone from Vonage wants to check it out, please do! Please feel free to light a fire under someone to figure out why I and only I cannot get voicemail notifications with attachments.

My next step is to prepare a letter to my state regulatory agency. The only bad part is that I live in GA and goodness knows how long the backup is up in that trailer!



Read The Full Thread:

Newsflash: Vonage Hires the Keystone Cops!


I would like to know if you are using POP3 email client software, ie; Outlook, Outlook
I use the latest version of Mozilla Thunderbird. I routinely transfer huge attachments
Ldavisfl, no doubt that is truly annoying...but what would a letter to the state
I hope you get it working. Maybe if you cancelled your Vonage account and created
I want Otaku's cellphone! :wink:
The only reason I would ever write a letter to any regulatory agency would be as
I will try to turn off notification for a few days and then restart it. Cancelling

ldavisfl posted "I've had my Vonage service for months, and I like the service for the most part." on 06/27/2005

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 1
Total 2


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 8.105
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.31 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum