Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I've had my Vonage service for months, and I like the service for the most part.



I've had my Vonage service for months, and I like the service for the most part. But, my voicemail notification with attachments has never worked. I've clicked the correct setting on my features page, but it just doesn't work. I do get the notifications, but there is never anything attached, so I have to login to Vonage and check the message from there.

Anyway.... I finally decided to call and see if someone would fix this. The first guy had never heard of such a feature but played along until he confirmed it was a real feature. He passed me to another guy, where I was lectured about how I must not have the feature selected properly. Oh my God I must be a complete 'tard! Out of three confusing option buttons I can't manage to pick the right one!

So, I changed my password to something temporary, gave it to the Vonage rep, and he logged in as me and said "Oh, you do have it selected correctly, but you must just not be noticing the attachment."

Well... he changed the email address to his (so my voicemails would go to him), put me on hold, and left some messages. He came back on and said "Oh, you are right. I am getting only the notifications with no attachments."

So, at this point, I've spend about 1 hour (including hold times) to get the guy to just believe me!

He said he would escalate it, and that someone would work on it. The only evidence I had of any activity was that one day my voicemail was completely reset. That is, my voicemail password had reverted to 1234 and I got the "first-time use message." OK, I thought, maybe we've gotten somewhere!

I set my voicemail up again, and left a test message using my cell phone. So, now I get no notifications and no attachments. I am worse off than when I started! I login to Vonage.com and confirm that the supposedly confusing button is still selected, which it is.

So, I call back to Vonage tech support, explain everything again, and this time (I couldn't believe it) the guy asked if he could login to my account to verify I had the right setting selected. (Is Vonage's customer base that dumb?). I gave him my info, and he repeated all the tests. This time he gave me a ticket number. Lo' and behold! A ticket number!

Several weeks later, nothing much has happened. And by "nothing much," I mean "nothing." I just called back, gave they guy the ticket #, and he said that someone MUST be working on it because the status was "open." Of course! But I wonder how long it will stay open?

The Ticket # 2065954 is still open as of Jun 27, 2005 so if anyone from Vonage wants to check it out, please do! Please feel free to light a fire under someone to figure out why I and only I cannot get voicemail notifications with attachments.

My next step is to prepare a letter to my state regulatory agency. The only bad part is that I live in GA and goodness knows how long the backup is up in that trailer!



Read The Full Thread:

Newsflash: Vonage Hires the Keystone Cops!


I would like to know if you are using POP3 email client software, ie; Outlook, Outlook
I use the latest version of Mozilla Thunderbird. I routinely transfer huge attachments
Ldavisfl, no doubt that is truly annoying...but what would a letter to the state
I hope you get it working. Maybe if you cancelled your Vonage account and created
I want Otaku's cellphone! :wink:
The only reason I would ever write a letter to any regulatory agency would be as
I will try to turn off notification for a few days and then restart it. Cancelling

ldavisfl posted "I've had my Vonage service for months, and I like the service for the most part." on 06/27/2005

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Imovane
New Today 9
Yesterday 7
Total 99025

Who Is On Site
Visitors 104
Members 1
Total 105


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.69
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.63 Seconds and 428 Pages In The Last 60 Seconds
The Vonage VoIP Forum