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In The Forum:
Hard Wiring - Installation
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Vonage I've had Vonage since February as you can in my sig. Regarding your concerns,



I've had Vonage since February as you can in my sig.

Regarding your concerns, #1, 2, & 6 are the only ones that might be slight bumps on the road.

#1 reliable service is not entirely within Vonage's control. In my experience, the vast majority of service disruptions have been with my ISP providing inconsistent service (i.e. latency, packet loss, etc).
At least for me, Vonage has been responsible for very very little down time.

#2 I have never used a fax machine. I use instead my computer and a scanner to fax anything from my home. I have yet to encounter any issues faxing from my computer using Vonage. Perhaps some specific fax machines are more prone to having issues but my experience with faxing using my computer has given me absolutely no issues. And I am much like you, I only fax once or twice a year. I also signed up for a free efax number so that I can receive faxes anytime without having my computer on.

#6 This is a tricky part. I have encountered some issues recently regarding vmail which was resolved by their tier 3 engineering folks. The only problem was that they never sent me the email saying it was resolved. I ended up calling on 8/16 and found out that the answer was already sent back to Customer Service on 8/12. All part of growing pains. Most of the issues faced by folks are already on this forum so needing customer service is usually a rare case.

The rest of your concerns, from my vantage point, are not any concerns I have in my experience.
Hope this helps, mundy5



Read The Full Thread:

Just ordered today and now I am concerned


I signed up today for this service and I am hoping that I have not made a mistake.
I've had Vonage for a little over 2 weeks, and have had my share of problems (dead
I agree with you polarisdb I love to tinker but to a point. I have to do it enough at
I've had Vonage since January and consider myself to be very network/computer
Just curious how you have your network configured? Are you using a PAP2 or another
I have only had Vonage for alittle only 2 weeks now...but I have everything that
I've done so much home network reconfiguration and testing, that last night I
Let's see.. I've had Vonage for a little under a month, but have racked up 1600+
Wow this is great information. I really thank everyone for their input. I am looking

mundy5 posted "I've had Vonage since February as you can in my sig. Regarding your concerns," on 08/18/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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