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Vonage I've found that, even using the V-Phone/Vista workaround and every other trick



I've found that, even using the V-Phone/Vista workaround and every other trick I've read, the V-Phone starts up only about one out of 10 times I try.

I've searched the forums and support section of the web site, and I've tried everything, and I cannot find the magical combination to make V-Phone work on the first try. Whether it be running in compatibility mode, or deleting the options.ini file, unplugging and reconnecting the USB device, etc...

I do usually get it to work... sometimes after just 2 tries, and sometimes after 20 tries. Most of the time, I get the Vonage Splash Screen ("Detected" and then "Initializing"), then the Vonage Talk USB keypad comes up, and at the bottom it says "Service Unavailable, Internal Error", and then I get a Windows message that the program has stopped working and has to be shut down.

When do get it to finally start, it runs fine. Call quality is great, and none have been dropped, and the program never crashes.

My bandwidth is fine - I get 3 mbps down and 384 kbps up. And I have the same problem at my office, where I have a T-1.

The routers at both locations have no firewalls. I've made sure my Windows Firewall is allowing the Vonage Talk exe, as well as every other exe related to the program (ie, autodown.exe). I have even completely disabled Windows Firewall and I still have the same issues...

In regards to the above suggestion - to plug it into an XP machine - I've done that as well. I plugged it into an XP machine on the same network, and it started up, automatically and perfectly, without a hiccup. I then plugged it back into my Vista laptop, double-checked that the compatibility mode was set and my firewall was off, and got the same stinking "Service Unavailable, Internal Error" crash... over and over.

Additionally, when the USB device is plugged in, the whole computer lags up... I'll have internet explorer freeze up randomly (not responding), and then I'll unplug the Vonage USB device, and instantly IE unfreezes and the entire computer is running smoothly again. I have similar freezing-up issues with Media Player when the USB device is plugged in.

So my conclusion is that the V-Phone is just very very buggy on a Vista machine. Unless someone can enlighten me as to some alternative method to get it working right, it is just not practical to fight through these issues... Which is a shame, as it would be of great use to me.

Anybody know if they are planning to give us a Vista-compatible version any time soon?



Read The Full Thread:

V-Phone/Vista workaround doesn''t work...


I followed the instructions located at http://www.vonage.com/help.php?article=1226&category=113&
I have found a solution for it... Plug the V-Phone into an XP machine (or 2000, something
mapping the icon to the drive can cause issues just follow these instructions
actually, you can display hidden files and folders in windows vista basic. In
A little update on my attempts to get V-Phone working on Vista... I went in
Windows Vista Event Log from when my V-Phone crashes: Faulting application
I was unable to get Vista to recognize the CD partition of the Vphone . So I used
the behavior just needs to be fixed. this workaround only works some of the time
Yeah, the real joke is how Vonage claims the bug is on Microsoft's end. On the "Vista

Josh888 posted "I've found that, even using the V-Phone/Vista workaround and every other trick" on 05/03/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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