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Vonage I've been using Vonage for the past two months with Road Runner ISP in NYC and very
I've been using Vonage for the past two months with Road Runner ISP in NYC and very satisfied with the quality of calls and service.
I haven't tried their customer support because the service is reliable and haven't encountered any problem in term of bandwidth or call quality.
I connect the Vonage (Cisco ATA 186) to my D-link switch, attached to Cisco 500 Pix Firewall as the Gateway router and firewall. The cable modem is the Time Warner Cable's Toshiba Cable modem. Do not use the Scientific Atlanta's DTV cable box that has a built-in Cable Modem. The performance is not as well as the Toshiba's Docsis cable modem. Always look for the separate cable modem where you use cable filter. It looks like a splitter but does not degrade signal.
I make International call to Asia averaging 500 minutes a months without experiencing significant delay. The delay is about 1-2 seconds on calls to land-line phone overseas. No delay is experienced if calling an overseas cell phone / hand phone. This is probably due to faster packet switching technology built-into a cellular network than the country's Public Switched Telephone Network or POTS lines.
Domestic calls are excellent with less than 1% incidence of faint local echoes. This is most likely caused by routing issues on the Internet. But the Cisco 186 is very quick in detecting this issue and compensate it right away.
I've ditched my land-line phone and stick with Vonage for 99.9% of my calls from home. In the event of an emergency, I still can use the Vonage Public access point for 911 or my Cell's E-911 service.
All I need now is a broadband satellite backup in case of Time Warner cable's failure.
In overal, I am a very satisfied customer of Vonage.
Read The Full Thread: Thinking of making the jump.
• Hi,
I currently have cable service with Road Runner. I have family overseas.
• Here's my experience so far:
After watching this forum for a bit and picking
• I was in the same boat when I considered Vonage. I call family members overseas
skydivenshort posted "I've been using Vonage for the past two months with Road Runner ISP in NYC and very" on 10/16/2003 |
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