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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I've been using Vonage for several years now and for a long time I did not experience



I've been using Vonage for several years now and for a long time I did not experience this problem. My dad signed up last year and experienced it from the beginning. I haven't timed any calls to see if it occurs on the 15 minute intervals that I have read about in this thread, but it does appear to last between 10 and 20 seconds.

Vonage told him that it was a bandwidth problem. He ran some tests and talked to his cable modem provider who then ran some new cable to his house and increased his bandwidth significantly, however the problem remains. Also, he has a Linksys RTP300 terminal.

I contacted Vonage last year about a different issue. When they were unable to resolve the issue, which turned out to just be a limitation of their service (apparently you cannot send DTMF signals on an existing call within the Vonage network and outside the network, you can only have the terminal configured to do one or the other), they offered to exchange my older Motorola terminal with a new Linksys RTP300 terminal because it had more configurable options and may allow me to get around my issue. After installing the RTP300 we discovered that it would not resolve my DTMF problem, so I am stuck with that.

Now that I have the RTP300, however, I experience the same audio blanking that my dad experiences. It always seems to be the Vonage side that can't send data; when I talk to my dad sometimes it is my side and sometimes it is his, but it is always the other person that can't hear me when I talk to someone on a standard analog or mobile line. I have 350kbps upstream according to www.dslreports.com so I can't imagine that it is a bandwidth problem.

Neither my dad nor I have been able to get Vonage to do anything about it as they claim it is a bandwidth problem. Once they told him it was because Time Warner uses a backlevel version of DOCSIS but that was supposedly upgraded in March of this year and the problem continues. It seems obvious to me that either Vonage has a problem here or something is wrong with the Linksys terminals, but I can't figure out how to make them see that. Oh well, that is my two cents.

Brent



Read The Full Thread:

Phone Cutting Out- going "blank" while talking


1. Highland, IL 2. Charter Highspeed - cable 3. Upload: 262 Download: 1369 4.
I would give your ISP call as your download speed (1369) is a bit low for a high-speed
Thanks dale8 for the info. A question - when I call - do I just tell them that the download
The packet loss and high latency are the primary issues that are affecting your
thanks for the help. I will let you know.
We are having the same issue. However, QoS is much better than what you are reporting. We
I've been experiencing the same exact problem with the calls going blank. In addition,
I have not noticed this happening to me on regular phone calls, EXCEPT while talking
I've been on vonage for over a year and never experienced this issue, that is until
15 minutes... that does seem to be a magic number... and once the outage occurs...

brent256 posted "I've been using Vonage for several years now and for a long time I did not experience" on 05/08/2006

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