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Vonage I've been using Vonage for about a week now. Relatively happy with one exception.



I've been using Vonage for about a week now. Relatively happy with one exception. In the week of use we have had about 30 incoming calls. Of those calls we know of 4 specific times when a caller has heard us when we answer but we can't hear them. We suspect another 2 or 3 calls may have been like that as well.

Here's the detailed info...

1. Your location Andover, MA (North of Boston)
2. Your ISP name and type (cable, DSL, wireless etc) ComCast
3. Upload and download speeds 6.35Mpbs, 374Kbps
4. Modem make and model LynkSys WCG200
5. Type of Vonage adapter used ie RT31P2 or PAP2 VT2442
6. Setup of Network Modem->Vonage Adapter->PC
7. Issue you are experiencing ie dropped calls, choppy audio etc Phone rings, can't hear person on other end...they can hear me
8. DETAILED results from www.testyourvoip.com with a test call to Boston.

MOS 3.9 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 51.6%
Latency 0.00 0.0%
Packet Discards 0.54 48.4%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 90 ms
Packet Discards 1.9%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 80 ms
Burst Loss

Jitter Min: 0 ms
Avg: 2 ms
Max: 29 ms

Signaling Quality Post-Dial Delay 60 ms
Call Setup Time 60 ms
Media Delay 130 ms
MOS Analysis FROM Boston To You


Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 93.0%
Latency 0.00 0.0%
Packet Discards 0.04 7.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 90 ms
Packet Discards 0.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 0 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 44 ms
Call Setup Time 57 ms
Media Delay 77 ms

I really like the savings, but this is a problem. I have also been told - by one attempted caller - they called my number and got a disconnected message. They hung up and called back and got through. I don't like that either...

Any thoughts?

-Bill



Read The Full Thread:

Phone rings, can''t hear them, they can hear me


I don't see anything about your setup or your VoIP results that would explain the
No wireless phone, just a wireless laptop to the WCG200. I think I have done the

booma posted "I've been using Vonage for about a week now. Relatively happy with one exception." on 05/06/2006

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