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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I've been up and running with the promise that my firmware has been rolled back.



I've been up and running with the promise that my firmware has been rolled back. They didn't say anything about turning off the auto-update, but from what I've read in previous posts here, they've stopped anyway. At least with the defective version.

I don't know if my contacting them actually did anything that wouldn't have been done anyway, but I haven't had any problems since.

So if you're still having problems, reboot your router (instructions are in an older post). And if you're still having problems try contacting them. The link to their Contact Us page is below.

Good luck... hopefully when/if they re-release the firmware I won't have to come back here. But if I do, I know I won't be alone!


HERE'S WHAT I WROTE:
You are trying to upgrade my firmware from 1.00.62 to 5.01.04 and you are causing my router to stop working.

When it doesn't work, the firmware is 5.01.04. I remove the power and put it back in and everything works again and the firmware is 1.00.62.

But it only stays working for a couple of hours at a time. Then I have to reboot the router again to get it working again.

When I am at work, I have no phone service once it conks out, until I get home. This is causing a lot of problems for me.

You need to 1. Roll me back to the old firmware. 2. Deativate the auto-update.

Please do not tell me that it's not you or that you're not trying to send faulty firmware to my router.

Please read the forum thread in the link I have provided below - especially the part where another customer had his problems solved by having the two things I have requested done to his account.

http://www.vonage-forum.com/ftopic20687.html

Please confirm when this has been done.

HERE'S THEIR RESPONSE:
Thank you for contacting Customer Care.

We understand from your email that you are experiencing problems with intermittent dial tone.

I have rolled the firmware back on your device to the previous version. Please retest and reply to this email with the results so that I may follow up.

If you have any questions, your Vonage team is available to assist you 24 hours a day, 7 days a week. Contact us whenever and however it suits you!

- On-Line Help Center at http://www.vonage.com/help.php
- Contact Us at http://www.vonage.com/help_contactus.php
- Or call Toll-Free at 1-VONAGE-HELP (1-866-243-4357).

Thanks again for choosing Vonage, a better phone service for less!



Read The Full Thread:

WRTP54G Dropping Phone; Limited Connectivity Every 2 Hours


I checked when everything was working and my firmware version was 1.00.62. I just
Does anyone know if a new firmware or change has been pushed down in the past few
I am having exactly the same problem. Have had this router/adapter for a little
I've had the same problems myself and I've been doing some research. I can't
When the voice line is down I can get an automated recording that says "The Vonage
I am having this same exact problem since about late Tuesday night about 11:30
This is happening to me as well! This is due to a bad firmware. Vonage screwed something
I am on Verizon FiOS and they have never blocked me from anything so I can't imagine
Thanks! I guess we can exclude the ISP from the problem. I have been using the
Interesting ... I have been battling for the past few days with tech support of

klouie posted "I've been up and running with the promise that my firmware has been rolled back." on 09/21/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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