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Vonage I've been trying now for 2 nights to get Vonage up and running. My virtual number
I've been trying now for 2 nights to get Vonage up and running. My virtual number has never worked...I get the prompt "the number is temporarily unavailable...I104"...so now I am cut off from the world. I can MAKE calls, I just can't RECEIVE them. Thank goodness for my cell phone that I could test these features. So, I call tech support...make sure you have an hour or so to wait and a Valium onboard so you can endure the horrible music you have to listen to while you wait...and then after a myraid of telephone number prompts Habib eventually answers. You can't hear him or understand him.....then your disconnected when Habib tries to route your call to the next Habib! Now, you get to do it all over again!
I'm fairly computer literate and set up the RT31P2 as the quick installation literature suggested. I disconnected the phone wiring from the house and hooked up the cable modem to the RT router and the router to my computer, Win XP. The phone line went into the phone port 1 of the router. I registered my Linksys and configured it online. When it didn't work I checked and rechecked and the phone still couldn't receive incoming calls, with my home number nor the virtual number Vonage supplied. I have a dial tone, but, when I called using my cell, the phone rings but I don't hear it ringing. I am at my wits end and have decided Vonage doesn't deliver and the equipment they send you are pieces of crap! (Maybe they are rejects from previous disgruntled customers and from the looks of it there are many!)
So, IMO, if you want crap get Vonage! Your local landline phone company may be a lot more expensive, but at least it works and Habib won't be answering!
Read The Full Thread: Don''t waste your time Vonage/RT31P2/tech sup terrible!
• That's a nice way to put it...Habib...that shows alot of thought and intelligence..
• I for one LOVE vonage!!!! it has NEVER failed me and I really need 24/7 phone service
• Glad to hear that Nancy! Your story is one that people need to hear more often, as
• I agree with you Trowski, but many of the people who would be getting so upset would
• And same here, I agree with you also, but doing a simple search on the forums should
• oroginal poster is probbaly trolling...
• And has been given all day to respond..., but has chosen not to.
I see no benefit
madkatz1 posted "I've been trying now for 2 nights to get Vonage up and running. My virtual number" on 07/18/2005 |
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