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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Vonage I've been talking to the helpdesk everyday since I've installed my vonage setup.



I've been talking to the helpdesk everyday since I've installed my Vonage setup. They have adjusted every setting and I have seen moderate improvements. I can hear anyone clearly on my Vonage phone, but they hear slightly choppy audio. Here is my setup:

TWC Cable (Earthlink) through a DLink DCM202 cable modem directly in to the motorola Vonage device that goes to a Linksys wireless router then to my PC. I am using a panasonic 2.4Ghz cordless phone that has never been a problem with my landline plugged directly into the Vonage modem. I have also replaced the phone cord to the modem to as a suggestion from the helpdesk. I als replaced my Toshiba pcx1100u modem as the helpdesk told me that it was Docsis 1.1 and I needed Docsis 2.0...I think they were wrong and it didn't make any difference with my new Dlink modem. Here are my specs form TestMyVoip:

MOS Analysis From You TO Boston Media Quality MOS 4.4 / 5.0(Best with G.711 is 4.4)

Degradation Sources Codec 0.58 93.0%
Latency 0.00 0.0%
Packet Discards 0.04 7.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW)
Round-TripLatency 103 ms
Packet Discards 0.3%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 7 ms
Max: 28 ms

Signaling Quality Post-Dial Delay 46 ms
Call Setup Time 62 ms
Media Delay 140 ms
MOS Analysis FROM Boston To You Media Quality MOS 4.4 / 5.0(Best with G.711 is 4.4)

Degradation Sources Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW)
Round-TripLatency 103 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 6 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 58 ms
Call Setup Time 74 ms
Media Delay 93 ms

I have ran the test several times and sometimes the packet discards is above 0 same with packet loss, but I don't think it has been above 3% for either.

any thoughts as I am new to the Voip thing. Thanks



Read The Full Thread:

Choppy outgoing audio, helpdesk is no help


does it matter if you make a call or if the call is incoming from someone else? what
The ISP is TimeWarnerCable / Earthlink. It makes no difference whether inbound
I just had my wife swap phones with the panasonic 2.4Ghz cordless to a basic corded
Just for your information, ANY wireless network will interfere with a 2.4 Ghz
is the phone directly connected to the Vonage device or are you using home wiring? if
I'd like to join this thread because I have just started experiencing the same
I just ran the VOIP test. and Looks like I have a problem with my new ISP, COMCAST> Again
I'd say you have the right diagnosis, but remove the Netgear and repeat the test

dbuck50 posted "I've been talking to the helpdesk everyday since I've installed my vonage setup." on 12/14/2006

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