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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I've been banging my head on a wall with a Vonage related problem lately and I'm



I've been banging my head on a wall with a Vonage related problem lately and I'm hoping that a new perspective may shed some helpful light on the situation. When I first started using Vonage with my current equipment and ISP things were pretty good - a few drops here and there but nothing major. Lately it seems to have taken a turn for the worse. I've been on the phone with Vonage. The initial tech seemed to think it was related to my ISP - a wireless (non-satelite) broadband system. But, various test indicate that I don't have the kind of packet loss and latency that generally cause problems with satelite systems. Anyway, they are running my router in debug mode to gather info, but in the meantime I'm trying to track the problem down as well.

When I run testyourvoip I get interesting results. The connection from Boston to me is always fairly good (3.8 - 4.3 range) but the connection from me to Boston is generally problematic. The interesting part though, is that there is a big difference between the results that I get when testing inside vs. outside of the router. An example:

From behind the router me to Boston:
2.8 / 5.0
Round-Trip
Latency 372 ms
Packet Discards 2.1%
Packet Loss 2.4%
Loss Periods
Min: 20 ms
Avg: 40 ms
Max: 160 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 15 ms
Max: 200 ms
Signaling Quality
Post-Dial Delay 160 ms
Call Setup Time 170 ms
Media Delay 360 ms

Outside the router, from me to Boston:
3.1 / 5.0
Round-Trip
Latency 365 ms
Packet Discards 2.8%
Packet Loss 1.3%
Loss Periods
Min: 20 ms
Avg: 40 ms
Max: 140 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 14 ms
Max: 245 ms
Signaling Quality
Post-Dial Delay 150 ms
Call Setup Time 170 ms
Media Delay 245 ms

I have actually had test results with bigger differences, and generally the tests outside the router end up in the 3.1 - 3.5 range from me to Boston, but inside the router rarely exceed 3.1 - 3.2.

I average about 1.15MB down speed and about 128 - 180 KB up. The Linksys WRTP54G is running firmware 1.00.60. Using ping plotter tests it seems that I don't generally have a packet loss rate in excess of 1 - 2% on average and the latency numbers on average are not extreme as well.

My question is, could this be do to poor QoS algorithms in the router? The other though I had was changing the packet/frame size on the router. I have considered changing ISPs, but I'm trying to eliminate any hardware problems first, particularly because there are other people living in my neighborhood with the same ISP who have not had similar problems.

Any insight would be appreciated.

Thanks!



Read The Full Thread:

Poor sound quality - WRTP54G to blame?


I forgot to mention one aspect of the problem. The quality issues occur when we
Your packet discards and losses are pretty high. There is a difference in your
I am getting the speeds that I'm paying for - the package claims to provide 1 MB down

wedge1998 posted "I've been banging my head on a wall with a Vonage related problem lately and I'm" on 03/22/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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