Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google ďVonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference


Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Vonage Iíve been a Vonage customer for over a year and a half. Generally Iíve been happy

Iíve been a Vonage customer for over a year and a half. Generally Iíve been happy with the service. However lately, since Iíve been using Vonage Softphone I have been receiving automated calls from a computer based calling program. The calls come into a number that has never been given out. The calls come every 5 minutes or so. The call program leaves a voicemail every time. Some days this happens over 40-50 times in a 24 hour period. This never happened when I was using Vonage without Softphone. Obviously this is very disruptive.

Iíve called Vonage to report the problem, however they are unable to do anything about it since there is an actual phone number associated with the calls and Vonage can only block ďanonymous calls.Ē Vonage has also been unwilling to investigate or take any action against the company providing the phone number for the caller. This is disappointing since Vonage should do something to prevent against fraud perpetrated against its customers on its lines.

Iíve also done some research, the work that Vonage didnít want to do, and discovered that the number that is calling me is managed by Embarq. The number is: (850) 622-9114. Iíve called their customer service, (800) 339-1811, and they acknowledge that one of their customers owns the number. So far, they too have been unable to stop the calls.

The number, (850) 622-9114, originates in Santa Rosa Beach, Florida. Iíve tried calling it back but it is always busy. Embarq has customer information for the number but they will not release it to me. At present, I am trying to report the caller to the Santa Rosa Beach Sherriff Department, (850) 267-2000, and press charges. However, they too seem unwilling to do much about it or even return phone calls, even though both Vonage and Embarq have told me that the best route to solving the issue is to go to the police. Embarq has indicated that they will release the callerís customer information to the police.

The repeated calls from (850) 622-9114 have rendered my Vonage Softphone service unusable. Since Iíve never given out the number that is being called, I donít know how the caller got it. However perhaps Vonage is selling its customer phone numbers to third party marketing firms or something like that in order to raise money? Or perhaps there is some larger security breach?
This is actually the second time this has happened using Vonage Softphone. The first time it became so disruptive that I had to change my phone number Ė which is obviously another inconvenience and creates a charge to me for setting up a new account.
I am posting this here in order to see if I am the only person who has had this experience. Or if there are others, and what, if anything, they have done to resolve the issue. If you too have been receiving calls from an automated service from a number that is visible, like (850) 622-9114, please reply here.

I am not sure of the next step but I will be happy to let Vonage know that there are others who have had a similar experience. Maybe if there are enough of us they will do something to either investigate, press charges against the caller, or improve their software to allow for specific number blocking.

Read The Full Thread:

Disruptive Automated Calls on Softphone

It seems that someone else may have had your number before you did. The simple way
Thanks - I actually had to change it once in June for the same reason. I did speak

kwsdurango posted "Iíve been a Vonage customer for over a year and a half. Generally Iíve been happy" on 07/12/2007

Vonage Service Plans

Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search

ÜAK and HI residents pay $29.95 shipping. ÜÜLimited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. ÜVALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.19 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum