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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage I used to install home and business alarm systems for years before VOIP and Vonage

I used to install home and business alarm systems for years before Voip and Vonage came along.
However, from a technical side of things you’re exactly correct Steve48. :-D
Hooking up Vonage to your whole house with an alarm system is pretty simple if one knows the order of how to hook things up. Changing to Vonage from old land line service with an alarm panel in the mix could be kind of tricky for those who don't fully understand how an alarm panel’s phone relay works. Also understanding that ALL alarm panels can send their data at different data rates (kind of like old dial-up internet phone modems or fax machines). Alarms work basically the same way except they are designed to take full control and cease every phone jack in your house or office when an alarm takes place so that the alarm panel can free the line totally until it sends its data to the monitoring station. Once this is done (usually in about a minute or less) the panel gives back phone service to the home or office.

Now here is where some people can really get confused and it's not their fault. *Sometimes "lazy" alarm installers do not hook the phone line up correctly from the alarm panel. They simply run the red and green wire from the alarm to a jack in the house, or to the outside box! Basically turning the alarm panel into just another phone as far as wiring is concerned. This is NOT the proper way to wire an alarm panel! Although it will work and the panel can send its signals, it does not allow for the panel to KILL the home phones! So if a phone is off the hook or being used it can't dial out!! I used to go back on jobs other installers had done and find this and it used to make me so mad!!
That's what we called "cheating the system" so the installer could get done faster. If you are a victim of this call your alarm company and let them know!! This is illegal, but allot of homes and business's are probably wired this way and don't even know it! [Here is how you can check this very easy].... Pick up any home phone, listen for the dial tone and then set off the alarm. *If you still hear a dial tone and hear the alarm trying to dial out you've been had by a lazy alarm installer!

Other problems like stated earlier that allot of people and even some alarm installers forget to check is phone line "polarity"! If the polarity is reversed this too can and will cause problems with alarms, faxes, some phones, and probably even Vonage! Just because the wire is red does not mean it's for sure the positive HOT wire! I have scene even techs from large phone companies have these wires backward coming from the poll on the street to your house. They can be lazy too! But if your hooking up Vonage this will not matter if you are planning to make you whole house run only Vonage, just be sure to totally disconnect the land line wires that are coming from the street poll and replace them with your new Vonage wires (Red and Green = Line one, Yellow and Black = Line 2 if you have a second line) Back to polarity, there is really no way to test this without a telephone line test set like the phone companies and alarm installers have. If your having trouble and don't have access to one of these, simply try swapping the wires Red to Green, and Green to Red and see if things get better.
*Sometimes even phone jacks in your house could be wired backwards. A home or business that is wired correctly should test polarity perfect at every jack!

To put a nice cap and end to this subject and to answer worries and questions if having Vonage over a standard land line service is going to cause your alarm to not work, NO . There is no difference at all, except a lower bill each month and a better Voip phone service. :-D

Here is a basic run down wiring layout that may help some people better understand how it all works:

1. Check and Unhook the land line connection from the street first.

2. Replace it with the NEW Vonage line to the INPUT of your Alarm Panel or the wire that runs to it from the phone box on the side of your house to the Red and Green wires. (This can be tricky somtimes finding the correct wire that runs to the alarm panel since there may be allot of them! If things are normal you can tell imediatly what wire runs dirrectly to the alarm panel because it will be the only one where the red and green are hooked to the street / poll side alone and all other red and green wires are hooked to the Yellow and Black return lines from the alarm panel from the same 4 wire.)

3. You're alarm panel should now feed Vonage to your whole house or business back threw it's Yellow and Black wires to your phone jacks or outside box's Red and Green wires. *If the alarm goes off, the alarm panel should take over the Vonage line killing all phones and jacks so it can send its data to the monitoring station and then give back phone service once it's done. 8)

4. As long as all polarities and connections are in check and the data send rate of your alarm system is correct and normal you should not have any problems at all 8)

Hope this helps anyone that might need it... Best of luck! It's really pretty easy if you take your time and think it all threw step by step8)


Read The Full Thread:

Wiring Vonage with Alarm System

Please Help! I just activated my Vonage system, based on previous reading I
It's hard to tell from your description exactly what you have, but the way things
Sorry if this is a dummy question but let me double check with what I understand: I
If you disconnect the red and green outside in the NIU, then you need to run a separate
More dummy questions!!! Based on the previous response, "Connect 2 wires from
I think you've got it. To be clear, you connect the direct line from the Vonage to
Thanks a lot! I will do all the wiring and testing this week.
I did it but it does not work. Vongae changed Bandwidth from low to high and Packet
The five short tones on the dial tone just indicate that you have voice mail. Apparently
Yes, I still have a tone instead of having a dead line. I told that to the tech support

Dj_Shawn posted "I used to install home and business alarm systems for years before VOIP and Vonage" on 12/18/2006

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