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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

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Vonage I understand your pain and frustration. I've been trying to diagnose the "dropped

I understand your pain and frustration. I've been trying to diagnose the "dropped calls" syndrome for quite some time. I use Comcast cable for my ISP, a Linksys BEFCMU10 cable modem, a Linksys RT31P2 phone adapter/router and a Uniden PowerMAx 5.8 Ghz phone system. Given all my technology is less than 1 year old, it has really surprised me when I can't seem to get the solution to work. Even worse, I get almost no help from Vonage in attempting to diagnose the problem. I have run PingPlotter so much I'm beginning to think it's part of Windows XP. Vonage says I have packet loss, but when I engaged Comcast, they ran traces and said I had no significant packet loss problem. I have even run PingPlotter while calling and could see where my calls dropped with less packet loss percentage than when my calls worked with higher packet loss percentage. You ask why do I hang in there when I get so little assistance? Well, I won't much longer. I sent yet another email to Voange last Thursday and have received no reply. I'm convinced I'm just an acceptable lost customer to their overall install base. It saddens me to be just a statistic. As many techies as Vonage has, I have to believe they know what the cause is or at least how to run traces to find the source. It further saddens me that they offer so little assistance. I tried calling in for support, but guess what? I got added to a queue only to have my call drop. I refuse to use my cell phone minutes to debug their problem. What a Catch 22. If anyone is out there and monitoring this forum and can offer any help, I would be extremely grateful.

Regards,
Brent

Read The Full Thread:

Dropped Calls - Fast Busy

• I just had two calls in the space of 30 minutes drop and give me a busy signal in the
• Yep. My wife called to tell me my 'precious internet phone' wasn't working right.
• Everything is hosted in New Jersey as far as I know. The calls terminate into the
• Well, I have been successfully using Vonage for over two years and dropped calls
• With the setup in my SIg and a few tweaks to my RT my wife has totally forgot we are
• Well, with the above problem (see post #2 above), my wife has given up on VoIP. It
• Yes that's what we do. I reduced our land line to the bare min I can get from SBC, $6/month

BBlackburn posted "I understand your pain and frustration. I've been trying to diagnose the "dropped" on 04/18/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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