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Vonage I tried all the fixes listed here and am still having the same issues. I have



I tried all the fixes listed here and am still having the same issues.

I have had the service near a year and it has generally functioned a little better than a tin can and string *laughs, excepting the typical buggityboos that have come on a way too frequent basis. There has been no change in hardware configuration from the modem back, but issues continue to come and go on a steady basis. When it works it is fair and when it is quirky it is time consuming and diverts way too much attention to be worth paying for.

This morning I tried turning off voicemail and when I call my Vonage number I get a busy signal. I then powered down my Vonage router for a couple of minutes and them powered up. Now, thirty minutes later, when I lift the receiver on the Vonage line I get a busy signal.

My good old Sunrocket Voip set up is located (and has been) behind the same router and she has consistantly been working like a champ. I did switch internal phone systems between Vonage and Sunrocket and that was not the issue either.

We did call Vonage and apparently spoke with someone in India. After several minutes of trying to get someone to grasp what the issue is and dancing through the hoops out of their book the issue was not resolved.

We will call again and spend a little more time trying to fix things. If it becomes cumbersome I only have another month left on my obligation anyway so there should be no problem just jumping over to Sunrocket. It has been very reliable for me.

I am not slamming Vonage, I realize they are just trying to make a go of it like thousands of other businesses. I just don't have the spare time to play guessing games, search forums, do research or be a technician every time some anomaly occurs and they are just way to frequent and time consuming.



Read The Full Thread:

Incoming calls going directly to voicemail


For the past 4 hours all incoming calls go directly to voice mail. I can call out
You probably just need to power cycle your entire network in order an power it backup
hope this helps: log into your web account, 1. confirm your correct email
Use the 888 250 1799 phone number to bypass India. I suspect this is an issue
1. Your location - Independence, MO 2. Your ISP name and type (cable, DSL,
Is your computer plugged into the main router or into the RTP300? Assuming the

rla posted "I tried all the fixes listed here and am still having the same issues. I have" on 12/01/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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