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In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
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In The Forum:
Vonage Canada
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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
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Vonage I took JScott's advice to try calling without any other devices utilizing the



I took JScott's advice to try calling without any other devices utilizing the bandwidth and the results are even worse. No call to Hong Kong could be made except a call to a cell number in Hong Kong. It even failed to the land line number that I was able to call yesterday. All calls to land line in Hong Kong got me a "The number you call is not available" message. Gimme a break, my friend uses his number for more than 2 decades. I finally called him to his cellphone and he told me that the phone did not ring at all.

I also verified that the land line numbers I called are from 2 different local telephone companies. In other words, I can't believe that 2 different telephone companies experienced "technical problem" at the same time.

It really sucks that I can't use it to make international call, specially to Asia. I have not tried Western Europe or Canada yet. I need to call my friend in Canada and Germany to see if Vonage has the same problem. I'm considering to cancel the service because most of my international call is to Asia..... :x

Anyone knows how Vonage routes international call? I can't imagine that they have contracts with each country's local carrier. I would rather believe that Vonage gets lease lines from the larger carrier in US, says AT&T or MCI, to route the international calls. If so, Vonage may not be getting quality lines and very limited number of lines because of cost.



Read The Full Thread:

International call problem


Just got the vonage box (Linksys RT31P2) 2 days ago. Have it setup and my first call
Good point voiplover. 90% of the service issues that come thru us r the result of
I can see your argument that if I don't have enough bandwidth to make the call. But
Unfortunately we do use international carriers to route our international calls
I'm seeing very similar problems as voiplover indicated. I'm a long time vonage
I had an issue a few weeks back trying to call a number in Paris, France where I would

voiplover posted "I took JScott's advice to try calling without any other devices utilizing the" on 12/11/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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