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Vonage I think you'll be OK with a couple of hours a day overseas, especially on long, single



I think you'll be OK with a couple of hours a day overseas, especially on long, single calls, to a single number.

Why?

While I do not work for Vonage, and can't state this with any authority, I have some suspicions as to how they detect a "business" user:

A business user would generally make a lot of calls, mostly short, generally to different numbers, throughout the day (telemarketer pattern). Or they would receive many calls from varied numbers, again mostly during the day (business or tech support pattern).

A residential user will tend to call the same numbers frequently, and make longer calls.

I suspect they would be looking for a pattern of many short calls made or received, to/from many different numbers, mostly during business hours or early evening, with very few calls on weekends.

I use my Vonage line for both work and personal use, but NOT running a business (I telecommute). I generally call the same (AT&T Teleconference, non-800) number each morning for my project team's teleconference, which lasts from 1/2 hour to 2 hours depending on the day's challenges. Then I make or receive 5-6 calls to/from any one of a dozen numbers for work, each about 10 minutes or so, in a given day. Most of those are calls to/from a corporate line.

I seriously doubt you'd even show up on the radar screen for any sort of audit as long as your calls aren't regularly over a couple of thousand minutes a month, with lots of calls and lots of numbers. You could easily demonstrate you are not running a business, all Vonage has to do is look up the number you are calling most often, which is obviously not a business.

Take it for what it's worth, as uninformed opinion. I'm only speculating. I'd suspect Vonage would "find" me LONG before they "found" you, though, and they've not said a word to me in almost year, and since I am not running a business, I don't expect they ever will.



Read The Full Thread:

Just Want to Cancel Service


I contacted Vonage after seeing the commercials and ads while on-line. On May
I wonder if Vonage is Listening or even Cares, Definately not the way to do business
Hi, I got similar kind of situation.I signed up with vonage in last october
Have been "attempting" to cancel our service for the last 2 weeks. Have called
I am fortunately a very satisfied Vonage customer. I signed up on-line, got my
Just make sure if you have to that you do those 2 things in the opposite order (port
Wow, I just spent 24 minutes, 12 seconds on hold, only to be cut off completely.
Maybe you should contact that new Senior Vice President of Customer Care. I believe
Greetings, fellow Mainer. ;) I'm confused that they told you the best time
This reminds me of that old scam the record companies use to pull. You remember,

NateHoy posted "I think you'll be OK with a couple of hours a day overseas, especially on long, single" on 06/06/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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