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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Review: My First Day With Vonage, Excellent!
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You need some common sense.
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Vonage Customer Review: One month with Vonage, and...
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Vonage I think we can all agree on two points. One: this IS Vonage's problem. They




I think we can all agree on two points.

One: this IS Vonage's problem. They sell a service, and it's their responsibility to investigate and follow up on service problems that originate within the phone system and are beyond the customer's control. My car came new from the factory with Michelin tires. Suppose the day after I bought the car, one of the tires blew apart from a defect. I would go straight back to the dealer. They would never tell me to go find a Michelin tire dealer on my own, claiming they don't control tire quality... just like Vonage should never tell the customer it's not their fault because they don't control other phone companies.

Two: sometimes the consumer has to get his hands dirty to get a problem solved faster than it would otherwise be solved going through "proper channels". Auctionit should not have to call every local carrier regarding a number mapping issue, but if he wants the problem solved today and not some time next month, that's probably the only way to make it happen.

Personally, I've had more than I can stand of companies passing the buck on responsibility. I'm dealing with a company who shall remain nameless (oh ok, it's Blue Cross Blue Shield of Florida) who has screwed my account up twice so badly that I've not had coverage since December. I've had to buy temporary health insurance elsewhere just to fill the gap. The Florida Department of Insurance says they haven't done anything "illegal" so they refuse to get involved. Meanwhile, I'm the one doing all the legwork, and Blue Cross isn't lifting a finger to help- and it's THEIR mess in the first place.

The point is (a) life isn't fair, and (b) in this day and age, don't expect anybody to give a rat's a$$ about your problems. I was once told by a very wise man that "nobody can look out for you, better than you". Regardless of who is right or wrong, the old adage remains true: if you want something done right, you have to do it yourself.

 



Read The Full Thread:

Thank you for calling, goodbye.


If there are any other memebers of the Vonage community that can advise regarding
for someone who is progressive in their thinking, the basis for which you chose
Hold on, John. If someone had the same problem with BellSouth, would you really
I appreciate the reply. I actually have tried that. You wanna know what many of
sure, but the problem is, it makes no difference. this person wouldn't have posted
I agree with Toddler - the cutomer shouldn't have to be doing this. Vonage has done
Jerry, Vonagebest and ssantana have helped countless people here and deserve
I would like to give that an executive "I second that".
PM Vonagebest or Ssantana. They are very helpful and WANT to help. It's their job.
Please post links to some of my offending posts. I have never used that word here

rebus posted "I think we can all agree on two points. One: this IS Vonage's problem. They" on 02/20/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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