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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



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Salt Lake City: impressions after several months




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Vonage I think we are all in agreement that Vonage's 30 day money back guarantee is about



I think we are all in agreement that Vonage's 30 day money back guarantee is about as useful as screen doors on a submarine. The point that I believe that's most important is that potential new subscribers often don't read the TOS (I did, but I'll bet I'm in the minority) so they never realize that there is a cancellation fee after the 30 days, but before 12 months. If you couple that with the fact that Voip can be a frustrating thing to set up since it involves a broadband provider that has no interest in Vonage's success, and many users are not technical enough to know about QoS, or other network nuances that affect Voip, you end up with lots of frustrated people.

If I were Vonage, I would build some parameters around the 30 day money back guarantee to allow extra time (like soccer?) for when subscribers have install or other service issues during the trial period. This isn't easy, since there are many people who would try to take advantage of getting free service for a few months who really should just be regular paying customers.

When I signed up I initiated my LNP immediately. I suspect that the majority of subscribers do the same, however, after reading many of the posts here, my recommendation is to get Vonage first, use it a second line for the trial period, then, if you're satisfied with the service port your number. This protects your number that you probably hold near and dear to your heart, and eliminates the frustration of having to port it back.

So I guess there are two things we need to try and change...get Vonage to be a little more relaxed with the 30 day trial period, and second is to educate potential new subscribers to try the service with a new phone numbers before thy port their existing number. In my mind, these are two very BIG behaviors to change. Good luck to us!



Read The Full Thread:

Termination Fee Woes


I attempted to cancel my account today. I signed up June 29th, was charged and was
The fee is listed. Some companies charge an application fee when establishing
If it were clearly listed I wouldn't be here today posting this. The fact of the
It is clearly listed on their site. If you go to the help section and click on the
Dupe post.
I clicked help but do not see a "cancellation" link.... You have proven my point. Dave
Billing-> Cancellation. Two clicks.
Well, it's not THAT easy to find, but a search for 'cancel' def. does the trick. I
Yes if you are looking for it I suppose, but I never did look for it. Anyway I've
My guess is that your bank will not be able to "fix" this since it isn't broken. You

booma posted "I think we are all in agreement that Vonage's 30 day money back guarantee is about" on 08/05/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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