 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage User Reviews |
| | |
| |
Vonage I think that your number port will go faster if you call and have call forwarding
I think that your number port will go faster if you call and have call forwarding taken off of your POTS account. I know 4 different people that have signed up and ported their number in the last 6 months and in each case the process was slowed because they had call forwarding on their line. Two of them didn't even use the call forwarding but had to have it removed before Vonage could go forward with the process. Below is a copy of the email one of them received from Vonage. In most case's the number port was completed in 14 days or less. Just be sure NOT to cancel you POTS service. Vonage will take care of that for you after the number port is completed. I hope this saves you some time.
[align=center]************** COPY OF EMAIL FROM VOANAGE************************[/align]
Dear Karen ######,
Thank you for requesting to transfer your number 555-555-5555 to
Vonage. Unfortunately, we have been advised by your current phone
company that there is an issue that is preventing the transfer to
Vonage. The below issue needs to be addressed in order to transfer
your number.
Call forwarding is currently associated with the number you wish to
transfer. You will need to contact your phone company to remove this
feature in order to proceed with transferring your number.
In order to resolve this issue, we suggest that you:
- Call your current phone company and request that Call Forwarding be
removed from the line you wish to transfer.
- Confirm with your phone company that your account has been updated
to reflect the change by getting a confirmation number.
- Reply to this email with the confirmation number.
Once Call Forwarding is removed from your line and we receive the
confirmation number, we can continue with your number transfer.
Please reply to this email within 7 days or your number transfer
request will be cancelled, and your temporary Vonage number will
become your permanent number. Thank you for your prompt attention to
this matter so that we may process your request in the quickest manner
possible.
Thank you for choosing Vonage for your phone service. And please
remember that you can use your Vonage service in the meantime with
your temporary number to start getting the benefit of saving on your
long distance calls.
Sincerely,
Yuvraj Yadav
Vonage Customer Care
Read The Full Thread: virtual number is long distance -Thanks Vonage - issue fixed
• Thank you to all who responded helpfully. Particularly Steve48 who guided me
• You might want to try dropping an Email to them using the forum link (menu, top left,
• I agree with e-mailing and staying after them to see if the are WILLING to change
• It more or less takes 20 days to transfer the number to Vonage; until the transfer
• any feature on a line would cause the number porting to stop. DSL, Call forwarding,
• I wouldn't say "ANY FEATURE". My friend also had Caller ID, Call Waiting, 3 Way
• Call forwarding does not interfere with porting the number.
I had my old Verizon
Hairball posted "I think that your number port will go faster if you call and have call forwarding" on 10/01/2006 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
| | |
| Vonage Stock Price |
|
Value: 1.21
Change:  0.00
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.51 Seconds and 271 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
Members
New 
New Today 7
Yesterday 15
Total 50944
Who Is On Site
Visitors 144
Members 4
Total 148