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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I think it is a good rule to put in place. It's within the company's best interest



I think it is a good rule to put in place. It's within the company's best interest to train their staff to answer with their name. It keeps the employees a bit nicer.

Bell Canada is another company where they don't give you their name unless you ask for it. That tells you everything! When you experience this, right away bells should go off in your head. Ask for the name. I have asked Bell CSRs for their name and they won't give it out, but they will give me their initials sometimes, or their company user id. Are people seriously out to get Bell employees to the point where they will not give out their name? What's up with that?

I have called Vonage Cust. Service a few times and was not given a name. I had to ask for it. Maybe it is the American accent, but when I call, it often sounds like the CSR was very unconcerned about anything that should be wrong. It sounds a little too laid back. I might sound like that if I just got up out of bed in the morning. I think some of the people at the call center are not very professional sounding at Vonage, but if you ask them for their name, they tend to treat you better. I called about 4 months ago and had a woman smacking gum in my ear during the entire call. She was blowing bubbles and snapping her gum and sounded like she was stunned when she spoke. I think Vonage has their work cut out for themselves in trying to weed out this nonsense.

What would work better is a Canadian call center. It makes more sense for the francophones too. If Vonage has thousands of customers in Canada, it wouldn't hurt to open a Canadian Call Center. After all, we do business differently in this country, have different expectations, have 2 official languages, a different logon website, and different currency. That would resolve a lot of the problems. Half of the time when I call Vonage help desk they think I'm in the US. Even after telling them I'm calling from Canada, I had one try to logon to my account and could not get after 3 tries. I asked him, "Are you using the Canadian website?" He didn't say yes or no. A few seconds later he said, "Oh here we go." Obviously that's what he was doing.



Read The Full Thread:

Vonage out of 416 numbers?


So I'm recently on vonage (and quite happy). My brother is with another VOIP provider
The 416 DIDs appear to be back on the webiste now -kangaroo
I think that Vonage offers numbers in the 647 area code also if 416 was to be exhausted.
I see 416 now, but no 647, they did used to have both.. if they had some 905's then
exactly. If they had 905's that serviced say Brampton/Mississauga/Oshawa/etc,
Has anyone heard when they will be adding to the 905 area code? Brampton, Oshawa/Courtice,
Vonage will be making more 905 numbers available as of June 20th. This includes
I read that in teh vonage newsletter too, that they are working on more 905 and 705
I thought I would call Vonage to inquire about the new numbers coming out in the
The customer service reps probably don't have any idea of what numbers are being

DarKev posted "I think it is a good rule to put in place. It's within the company's best interest" on 06/19/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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