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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
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Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Review: My First Day With Vonage, Excellent!
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Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage I think I was premature in saying that the problem had been solved. My packet loss



I think I was premature in saying that the problem had been solved. My packet loss was 0% for most of yesterday afternoon, then overnight it returned.

Before the tech came out, I put the cable modem back into it's original place and reattached it to the original cable. By "drop from the pole", we do not have underground wiring - the cable is on poles, and I was referring to where the Cable TV wiring enters the house. There is a place where the cable from the pole enters the house. At this point, there is a junction - I just hooked my cable modem into this point.This way, I could get the tech to replace the cable - also, he could see the problem I was having.

The tech arrived and I showed him my pingplotter stuff and packet loss. It had gotten as bad as 80% this morning. He went to look at the pole. Came back, said it looked fine and but decided to replace the line from the pole drop to my modem.

After he did that, he couldn't get the modem to sync up. He said power levels were great - the modem just wouldn't sync. After ten minutes of waiting for it to sync, he asked if I was waiting for him to leave - I said no, I'm here all day. He said he had called another tech to help troubleshoot but it was going to take 30 minute for him to get here. Because he had another appointment, he was going to go do that one then come back.

Sure enough, 30 minutes later he showed up with another tech. The modem had finally synced, but it took 20 minutes. They all agreed something was wrong. They climbed the pole, ran tests on the wire from the pole itself, did all sorts of stuff. Interestingly, when the tech was in the neighbors backyard climbing the pole, the lady came out and said, "are you here to fix our internet?" so they are having problems too. I was going to ask them yesterday but didn't see them around.

After all this, he didn't know why he didn't mention this before, but last year in this area they were having this same problem in June/July and then October. Good connections, but lots of packet loss and being unable or very slow to surf the internet. They thought they had the problem fixed before..but... maybe not.

So - finally they said, we're done all we can do. It's not fixed - it still has massive packet loss (100% when they left!) but it needs a "line guy" to look at it. They called him and he should be out in a few hours. He doesn't need access to the house, they will give him all the data he needs. So - he hasn't shown up yet. I don't imagine he'll knock on the door, but I should be able to see him park his truck.

I'll update you when more happens. I'm home all week, so I'll keep applying the pressure to Comcast. Plus, having the next door neighbor with a similar problem should help.



Read The Full Thread:

Comcast, outbound dropouts, questions - Resolved


Craig, I'm in southern California and have similar problems as Craig over
Warning: Long ramble... I've posted stuff here before about random outbound
Comcast came out again (yesterday) with a different tech. Before he came out,
Are you located in the Midwest, Craig?
Nope (I've read most of that thread). I'm about 30 minutes west of Boston, MA. This
95% of the time, outbound audio dropping out is related to packet loss from the
Exactly. It never crossed my mind to call Vonage, as this is entirely a Comcast
Open a DOS window: > ping 73.171.8.1 > ipconfig/all > ping <default
Thanks for all the juicy information to check on, but I will reduce this down to
Ok, I agree that eliminates your Nic...so fire up ping plotter to the management

iaflyer posted "I think I was premature in saying that the problem had been solved. My packet loss" on 06/13/2006

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