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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage I switched to vonage and bought the UTstarcom F1000 in October of 2006, it's now

I switched to Vonage and bought the UTstarcom F1000 in October of 2006, it's now February so I've had the phone and service for about 4 months now. The idea of the WiFi phone was brilliant, just connect it to an available access point.. and Wow! you have a phone number. I work a lot from home or on the road so I was trying to find a way to stop using my cell so much. The idea was that I could give out the Vonage number and then using simulring, it would ring on my Vonage line if I was near a hotspot, or it would ring on my cell if I wasn't. And I must say, that works... great. But, if I answer the call on the Wireless phone... the person hears a loud hum, they say that I sound like I'm at the end of the tunnel or they just say "Hello" a dozen time before they finally hear my voice and it sounds like I'm talking under water. I can usually hear them, though the voice quality is about 10% that of my cell phone and the delay is so bad I might as well be talking to China. Then the line just goes dead, sometimes for just a few seconds, sometimes it doesn't come back at all. You can reboot the phone and make another call but it's usually the same. I would say that less than 10% of the calls I've made on this phone were barely acceptable. The rest... I would eventually give up and call the person from a landline or my cell.

So, I'm a technical guy, it is what I do for a living... so I started troubleshooting. The router, replaced mine three times with different brands to the highest end routers I could find. I took it to friends houses. Sometimes I would think that I was good... and then the next call I made was unusable. My home network is Comcast with the maximum speed. Tests show me with a 812 kbps upload and 8702 kbps download.

So I called customer service, 2 hours and 12 minutes later (53 minutes of that spent on hold.) They gave up and sent me a new phone, it seemed to be much better, almost 50% of the calls were good enough to use. For about a day, then the problem kicked in again and it didn't seem to work at all. Then the ringer just stopped ringing. The settings were all there, it just wouldn't ring. I even spent 1 hour 18 minutes on the line with Vonage and the did a factory reset on my phone to no avail.

A new phone is sent, that one dies completely 2 days later, no power, nothing. The next phone is lost in the mail. Vonage tells me that I'm responsible for it and I have to pay outright for a new phone. Filed a police report and a claim with DHL who refunded the money to Vonage (After 3 weeks.) Finally Vonage tells me to send back the defective phone first, on my own dime, and they'll send me a replacement. So I do, and still the problems persist. My log now shows that I have made 27 calls to Vonage customer service, for a total of 10 hours and 41 minutes. That's an average of 23.7 minutes per call. Vonage dropped me while on hold 4 times, and they never called me back. I spoke to 1 person in all of those calls that was remotely helpful. Only 2 people spoke english well enough that I did not have to require them to repeat everything they said. And only when I don't show a single record of a call where the first person that answered the phone was able to help me.

Overall, I would rate service as a 3 out of 10 (they did answer the phone and stayed on with me most of the time, even if they didn't help.) I would rate the F1000 as a 1 out of 10 (DON'T WASTE YOUR MONEY) I would rate the call quality at 3 out of 10 and I would rate my overall satisfaction as a 1. I am trying to cancel my service now but they are trying to charge me outragous cancelation fees and they are still making me keep this piece of crap device.

I would tell anyone looking to switch to Voip, that the technology is great! I have an inphonex phone that works flawlessly. I run a softphone on my pc, a Voip landline at my house and I even run the SJphone software on my pocket PC and I get 95% sucessful calls. Their customer service is nothing to brag about, but they are an open provider that lets you buy whatever device you want and configure multiple devices for the same number. Vonage only lets you configure one number per device, want another one? That's an extra $10-$20 per month.

So Voip? GREAT THING, it's cheap and it works well most of the time. The portability and so many things about it will change phone service forever. Vonage? Stay AWAY from their WiFi phone with a 10 foot pole, their customer service is almost useless but you will get someone on the phone every time you call. They way they treat their customers, horrible. The cost? Much more expensive. I'd recommend looking elsewhere, I'll let you know if I find someone worth while.

Read The Full Thread:

UTstarcom F1000 Wifi phone

As far as the voice quality on the WiFi phone goes - how do you have your bandwidth
At low it is terrible quality, complete unusable, at max quality it does do much
That normally indicates that you are getting a lot of packet loss - the low bandwidth
The VOIP tests show me having 0 packets lost. And my Inphonex through the FXS adapter
That seems very strange. It is possible that you have WiFi RFinterference - or
I used WiFifofum and NetStumbler. I'm showing 100dbi of signal noise. I have -30
You can try moving to Channel 1. Channe 3 has a lot of overlap with Channel 6 and if

lranger2 posted "I switched to vonage and bought the UTstarcom F1000 in October of 2006, it's now" on 02/01/2007

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