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Vonage I suppose the real issue is how Vonage markets their service. I, personally use
I suppose the real issue is how Vonage markets their service. I, personally use it because I can take the ATA with me anywhere there is broadband and be connected. This is an important issue for me. Now, voicemail and such can be frustrating, but the features such as network availability forwarding, call transfer and standard forwarding make it all a non-issue for me. I suppose if Vonage would market their service less as a home/business line replacement and more of the service it is (simply SIP telephony) with some pretty nifty features to boot, then I think there would be a lot less unhappy customers.
Also, note that the dropped calls could be happening anywhere along the whole ATA to PSTN line. Most calls get dropped because of a DHCP change of IP... Not Vonage's fault, but something they may want to find a workaround for. Some calls get dropped simply because of network congestion. I've never seen Vonage advertise perfect service, so I've not expected it.
I do think Vonage should offer more of a price-level variety for plans, but so far the price has been worth it for me.
Read The Full Thread: Vonage Problems
• :evil: Here's my story of why Vonage Problems:
After relying solely on my cellular
• My take on this whole service is that it is a lot better as an outgoing-only than
• I agree with everything you said. As an "early adopter" I don't mind putting up
• I'm based in the UK and called somebody with a 917 area code (but also based in the
• i will admit they are lacking in many area's right now. and probably gonna get worse
• Hahaha... an anonymous user threatening to file suit in a users forum. That'll
• I have had exactly the same problems as the previous customer. I have a dedicated
• Well, dispite the outage on thursday that lasted for a few hours, everything here
• :roll: First off... I've had problems with the voicemail, but an email to customer
• :(
I really wanted to like Vonage. I built a new house last spring and as I was
zeroHalo posted "I suppose the real issue is how Vonage markets their service. I, personally use" on 01/08/2004 |
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