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Vonage I submit that its not the cost that prevents Vonage from actively and officially




I submit that its not the cost that prevents Vonage from actively and officially participating in this or other independent forums. This forum is independent, not owned or operated by Vonage. Should they start directly and officially answering questions posed here, it would quickly become a de-facto Vonage customer support site, and that's probably not what the owner of the forum wants. If Vonage wished to answer questions in a public forum, I'd expect them to start their own, in-house, vs co-opting a 3rd party forum. I participate in 3rd party forums focused on Linksys, Tivo and Microsoft, to name a few. Nowhere in any of them will you find company reps officially participating. We're lucky to have a few Vonage folks here unofficially, and I'm sure that's as far as it will ever go.


Simple - those other companies have different business models, different strategies, and may well be targeting different market segments. Correct me if I'm wrong, but I *think* Mexico City is the ONLY market that Vonage offers virtual numbers in, without offering local service within that same market.

Local service *within* the market is obviously a much larger revenue generator than offering only virtual numbers to those outside of the market. If I'm right about that being the only market where Vonage markets virtual numbers ONLY, then I'm going to speculate that one of two scenarios are in play.

First, Vonage may have decided they wished to market local service to that market, and established their point of presence and virtual number offering as an interim step, and have not been able to go any further with their plans due to the state of affairs within government or ISP's in Mexico. That's the scenario I'm putting my bets on, since there are no less than 4 different threads talking about Voip being blocked by the Mexico monopoly ISP:

http://www.vonage-forum.com/ftopic4213.html

http://www.vonage-forum.com/ftopic4184.html

http://www.vonage-forum.com/ftopic4133.html

http://www.vonage-forum.com/ftopic243.html

Second, Vonage may have chosen Mexico City as a test case for virtual number only offerings, and if that's the case, then whether or not they ever expand beyond this one single market may well be dependent upon whether that one shows any chance of profitability.

In summary, it may be more instructive to ask why Vonage DOES offer virtual number only service in Mexico City only, of any market anywhere in the world - then to ask why they DON'T offer it in other markets of your choice.



Read The Full Thread:

No more foreign virtual #s?


In the spring, Vonage added virtual numbers in the UK and in Mexico City.. since
I never knew that Vonage had Lima, Peru phone numbers. I will be happy with
no numbers in Peru... but I wish they did...
I remember there was some sorta problem with TeleMex and voip. I wonder if it affected
I've had a virtual number in Mexico City since April and have had no problems whatsoever.
Geeze, you gents are making me feel bad. All I want is a number in my own area code
It may be "for reasons unknown", but I'll hazard a guess as to what those reasons
DallasFlier, Your comments are well thought out. To have either virtual
Again DallasFlier, well thought out replies. I'm taking the role of "Devil's

DallasFlier posted "I submit that its not the cost that prevents Vonage from actively and officially" on 12/16/2005

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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