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Emilipheyi Posted:
In The Forum:
Hard Wiring - Installation
Ladowarka rowerowa do telefonu atuty
On Mar 22, 2017 at 13:50:58

Jamesfound Posted:
Posunout na
ky k menu

In The Forum:
PЕЇjДЌka zdarma ihne
On Mar 21, 2017 at 00:08:24

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

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Vonage I signed up for the annual, pre-paid plan shortly after it was first offered last

I signed up for the annual, pre-paid plan shortly after it was first offered last year. I got a bargain rate of $215 for the year. That works out to a bit less than $18 per month. (BTW, these numbers do not include any of the taxes and fees.)

I recently noticed that they started charging me $20.00 monthly, calling it their "Unlimited 12 Month Step Up Plan" even though I still have several months to go on my existing annual plan. There were also "overage minutes" being charged (one for a call to myself?) even though I am supposed to be on an unlimited plan. I called to find out what's up.

The customer service representative told me that the "Unlimited 12 Month Step Up Plan" was a plan that was billed monthly, but required a 12 month commitment. She couldn't tell me why my plan and billing was changed, but her solution was somewhat confusing.

After being placed on hold for a relatively short period, she came back and proudly announced that she had credited me the $20 per month for all the months that the step-up plan had been billed, PLUS an amount that was supposed to be equal to what was left on my original pre-paid annual plan.

I was then offered (today only) to sign up for a new pre-paid annual plan for ONLY $90 (or so, plus all of their credits). That added up to almost a $300 value. With my handy-dandy calculator I pointed out that $300 worked out to ... yes ... the same as the regular rate of $25 per month.

Then I was offered a pre-paid plan for $240 (yes, the same as the pre-paid annual rate on the web site). However, I pointed out that the $240 rate was the same as the $20 per month step-up plan, and I didn't have to pre-pay.

She then had some other offers, but by this time I was a bit leery. I insisted that she simply put me back on the balance of the pre-paid annual plan that I was on, and credit me for the erroneous charges. I will consider any new annual plan when it comes due.

I probably should have taken advantage of her other offers, one of which was a $50 discount (today only) on a pre-paid, annual plan. Since I was not sure if her offer applied to her $300 or the $240 annual plan, I will still wait. I will go online tomorrow to see if the original mess of charges have been corrected, then reconsider.

However, I seems like there are a lot of plans (500 minute plan, residential hold plan, unlimited monthly, unlimited step-up, annual, annual pre-paid, etc., etc.). many of which are not on their web site. I'm wondering if any other Vonage users know about these, or any other [non-published] plans that might be available.


Read The Full Thread:

Is Vonage stable enough to pay annually ?

Hello, I have been using Vonage for 3 weeks and so far it's been working well. I
Wow another person thinking like I am. :lol: I joined vonage in Nov on there
Here are two articles from Jan 9 that make the future sound promising: Vonage
I went ahead a paid for the year....$305.05 Annual Residential Premium Unlimited
Truly amazing. I wonder of, when you choose an "annual" plan, do you change your

xnewuser posted "I signed up for the annual, pre-paid plan shortly after it was first offered last" on 03/01/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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