Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference


Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Vonage I signed up for the annual, pre-paid plan shortly after it was first offered last

I signed up for the annual, pre-paid plan shortly after it was first offered last year. I got a bargain rate of $215 for the year. That works out to a bit less than $18 per month. (BTW, these numbers do not include any of the taxes and fees.)

I recently noticed that they started charging me $20.00 monthly, calling it their "Unlimited 12 Month Step Up Plan" even though I still have several months to go on my existing annual plan. There were also "overage minutes" being charged (one for a call to myself?) even though I am supposed to be on an unlimited plan. I called to find out what's up.

The customer service representative told me that the "Unlimited 12 Month Step Up Plan" was a plan that was billed monthly, but required a 12 month commitment. She couldn't tell me why my plan and billing was changed, but her solution was somewhat confusing.

After being placed on hold for a relatively short period, she came back and proudly announced that she had credited me the $20 per month for all the months that the step-up plan had been billed, PLUS an amount that was supposed to be equal to what was left on my original pre-paid annual plan.

I was then offered (today only) to sign up for a new pre-paid annual plan for ONLY $90 (or so, plus all of their credits). That added up to almost a $300 value. With my handy-dandy calculator I pointed out that $300 worked out to ... yes ... the same as the regular rate of $25 per month.

Then I was offered a pre-paid plan for $240 (yes, the same as the pre-paid annual rate on the web site). However, I pointed out that the $240 rate was the same as the $20 per month step-up plan, and I didn't have to pre-pay.

She then had some other offers, but by this time I was a bit leery. I insisted that she simply put me back on the balance of the pre-paid annual plan that I was on, and credit me for the erroneous charges. I will consider any new annual plan when it comes due.

I probably should have taken advantage of her other offers, one of which was a $50 discount (today only) on a pre-paid, annual plan. Since I was not sure if her offer applied to her $300 or the $240 annual plan, I will still wait. I will go online tomorrow to see if the original mess of charges have been corrected, then reconsider.

However, I seems like there are a lot of plans (500 minute plan, residential hold plan, unlimited monthly, unlimited step-up, annual, annual pre-paid, etc., etc.). many of which are not on their web site. I'm wondering if any other Vonage users know about these, or any other [non-published] plans that might be available.


Read The Full Thread:

Is Vonage stable enough to pay annually ?

Hello, I have been using Vonage for 3 weeks and so far it's been working well. I
Wow another person thinking like I am. :lol: I joined vonage in Nov on there
Here are two articles from Jan 9 that make the future sound promising: Vonage
I went ahead a paid for the year....$305.05 Annual Residential Premium Unlimited
Truly amazing. I wonder of, when you choose an "annual" plan, do you change your

xnewuser posted "I signed up for the annual, pre-paid plan shortly after it was first offered last" on 03/02/2008

Vonage Service Plans

Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.19 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum