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Typold Posted:
ال
87;لا&
#1605;
عل
10;كم
...

In The Forum:
Vonage
Topic:
حقائق &
On Aug 29, 2016 at 12:34:54

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Vonage I signed up for Vonage on June 5 and requested a port/transfer of my existing Verizon



I signed up for Vonage on June 5 and requested a port/transfer of my existing Verizon phone number.

Over the weekend, I got a voicemail from "Kelly at Vonage" (called ID #800-961-0530) saying there's an issue with transfering my number. The message continued to say that I should refer to the e-mail that's been sent for further information, and that I should contact my local carrier to clear up the problem to get the number transfered, then respond to the e-mail for Vonage to proceed.

Well, I didn't have any e-mails from Vonage then or now. So, I logged into Vonage to check the status of the transfer and it still shows the last action item as "Transfer Sent to Carrier." I figured that was odd, so I decided to call Customer Care to find out what's up. I want the number transfered ASAP and figured I could find out what I needed to do by calling them.

I got on the phone with a Cust. Care rep pretty quickly. Unfortunately, Ahkmed didn't have a clue. I told him what I just typed above and he proceeded to respond in broken English that the transfer would take 20 days and it hasn't been 20 days.

NO KIDDING! I'm fine waiting 20 days, but I have a message that says there's a problem but don't have the e-mail explaining it further.

My questions to those in this forum are:

1. Has anyone else ever gotten this type of voicemail?
2. If you did get the voicemail, what was the problem you had to fix?
3. Any ideas on how to get to the bottom of this problem with Vonage?



Read The Full Thread:

Vonage Line Transfer Issue - Message from "Kelly"?


This isn't a port from a wireless carrier, it's from Verizon local (land) service.
Hi genericadm, Although I cannot recall if I received an email such as you
In the interest of helping others I figured I'd post this follow-up. As mentioned
FYI, make sure you get a FOC (Firm Order of Completion) date - (maybe that was the
More follow-up: Last night (06/13) I had another automated "Kelly" call

genericadm posted "I signed up for Vonage on June 5 and requested a port/transfer of my existing Verizon" on 06/12/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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