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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

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Salt Lake City: impressions after several months

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Vonage I signed up for Vonage for a number of reasons, but one very important one was that

I signed up for Vonage for a number of reasons, but one very important one was that we could keep our numbers. We're a non-profit organization that has had the same numbers for 20 years. On the Vonage website it says that transfers take 15-20 days.

I ordered 3 lines on the same day (October 30), sent the line transfer paperwork on the same day (October 31), but for some reason the lines started getting transferred on different dates. (and well over the 15-20 days). The First line was transferred on 1/5/04, the second on 1/12/04, and the third is STILL going through the motions with no specific date of transfer set.

What this means is that I've been paying for my old phone service as well as Vonage for the past 3 months. I wrote a letter to Vonage customer service asking for a credit on my bill for any time over the 20 days that they specified that it took for each number to be transferred. They said yes and credited my account $58.50 for the 2 lines that have been transferred. This was low by about $25 so I wrote back to them asking for more details. They said that they can only credit me for business days. WHAT?! This makes no sense, so I wrote back to them asking that they credit me for EVERY day that my phones were not connected when they were supposed to be. They wrote back again saying that since they can not make any progress on non-business days, they can not give me a credit for that time. But I paid for the "non-business days regardless, so I wrote back to them saying that I would like someone that has the authority to issue me a credit for the days I paid for, but did not receive service. This is what I got in todays email inbox:

"I do understand how you feel about the transfer process, which is why
we did give you a credit of $58.50. However, we try to allow customers
to understand, when choosing to transfer a number, it takes at least 15- 20 business days, which means that is the least amount of time that it
takes for a transfer to be completed. If you have chosen the option to
take a new number, then you could have canceled your land-line
immediately and saved money. Again, i completely understand how you
feel about the transfer process, unfortunately that is the procedure
and sacrifice that one will take when they chose to have their number
transfered. Please do not hesitate to contact us for any additional

I don't know where to go from here. I feel as though this last email is telling me I have to make sacrifices but I feel that the company should have to make sacrifices in order to keep my business, am I wrong?

Read The Full Thread:

Number portability experience

What has everyone's experience been thus far on moving their numbers? I am
I heard that some people are having trouble with it. For example, it took almost
So far, my experience has kind of sucked. My LOA arrived at Vonage 11/24. It
My experience is similarly bad. Vonage received my business phone number transfer
My switch from Frontier (Rochester, NY area) is scheduled for the 13th, just short
November 13, 2003 Letter of Authorization (LOA) Received November 24, 2003
Didn't number portability start on Nov 24, 2003? That would explain why it went
Number portability started in November only for cell phones the 100 largest metro
I sent my request in November 15th. As of today, it still hasn't gone through, although
October 29, 2003 Awaiting Letter of Authorization November 04, 2003 Letter

loswald posted "I signed up for Vonage for a number of reasons, but one very important one was that" on 01/30/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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