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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
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Vonage I signed up for Vonage back sometime in August when they were giving away the G-for-Free



I signed up for Vonage back sometime in August when they were giving away the G-for-Free router. We had two numbers to transfer - both were with different carriers (SBC and AT&T). The SBC line transferred flawlessly and very quickly. The AT&T though, was unable to be transferred. I wouldn't care, but I was told by at least two people on the phone that it would be transferrable and their website *did* say the number was transferrable. After I bought the router and signed up, after several days I get an email saying that my number was not able to be transferred! Getting my number transferred is a *must* and I really don't get why it is not be able to be transferred. Vonage offered me to change my number (which no, I do not want - that is a huge hassle) or cancelling. I didn't cancel because our business line with SBC had transferred flawlessly and you have to be signed up for 3 months for the rebate. What do you think I should do? Is there anything I can to get it to transfer such as trying to transfer the AT&T line to SBC and then try to transfer it to Vonage? IMO Vonage really screwed up. A phone number is a very important thing and I was told on the phone and online that it would be able to be transferred and when it came down to it... oops, your number isn't transferable.

Thanks.



Read The Full Thread:

Can not transfer my number


I fought the battle for my parents for months....didn't get anywhere. If you don't
The problem isn't Vonage. It's the carrier that holds the number. For example,
I think the problem is Vonage. They tell you your number is available, yet they
kds1 - Is there anyway I could transfer the AT&T number to SBC, and then transfer
Every FCC registered carrier posts the NPA-NXX (Area Code-Exchange) indicating
First read my response to CPRII. As to switching it to SBC and then SBC to Vonage

D3M0N posted "I signed up for Vonage back sometime in August when they were giving away the G-for-Free" on 09/30/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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