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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I signed up for Vonage 5/04 when I needed a home office phone / fax and didn't want



I signed up for Vonage 5/04 when I needed a home office phone / fax and didn't want to go conventional...

Immediately I received a Motorola adaptor, plugged it in and was talking...for about 20s until the other party couldn't hear the conversation any more. I could hear them, but not Vice Versa.

This went on for 10 months or so, with me calling Vonage and them telling me it was my Cable Modem, bandwidth, ISP, and various other excuses. I could initially get them on the phone, but the (lack of) customer service has turned into a 45 minute wait session - something I can't afford to deal with on a typical day. I bought 3 different cable modems at Vonage's request and they all did nothing to help.

I reset the Codec to the lowest settings, ran bandwidth tests, upgraded my bandwidth etc. At best I had choppy audio, at worst I had one-way. I sell computer storage for a living with concalls, etc and this was just not cutting it. For months I resorted to just talking on my cell phone as it worked better.

I finally called and demanded they send me out a Linksys phone adaptor to replace the Motorola. My neighbor had the same problems I mentioned above and the LInksys solved it according to him. I got the Linksys and went to Comcast Premium 6 MB / 768 UP at the same time. It did not help same choppiness and lack of reliability, but here was the last working (sort-of) config.

Comcast 6 Meg Down / 768 Up, Verified by Testmy.net

Linksys Cable Modem -> Vonage -> Buffalo Router -> Computers

- - - - - - -

After the above...I assumed it was the ISP.

We have now moved and so I figured I was free.

I ordered up Time Warner Premium, 8 MB Down, 584 Up service and had it installed (this took 2 weeks). They refused to use my brand new Linksys Modem and installed some no-namer.

I plugged in the Vonage (anti-christ) Linksys RT(POS) and got a dial tone.

So now...

TWC 8 MB / 584 UP -> No Name China Modem -> Vonage Linksys RT(POS) -> Buffalo -> Computers

I made a call which lasted 30s before the other party could hear me, but I could not hear them. Then the adaptor failed to recognize the phone at all and the phone said "Check Line."

Regardless, the Buffalo and/or computer connected to the Vonage could not access the internet.

If I take the Vonage out - no problemo.

- - -

I reboot the network 50x. I try just for the hell of it, connecting the Vonage to the Buffalo switch. Nothing / Nada.

So I call the Vonage folks and wait on hold for 45 min. They come on the line and have me reboot it again. At this point I am hostile and tell them I do not want to reboot...I just want it to work. The audio on tech support is as one-way as my phone, so they don't hear that and just keep reading the script. :x

So I go through the process and it works. I pick up the phone and have a dial tone. I make a call and party answers. So I say, "I don't know I guess it works," So Vonage India hangs up ( I have them on my cell) and as soon as they hang up, my test call drops and it hasn't worked since. The RT(POS) power and ethernet lights just blink the day away.

So...

1. I just want a phone that works.

2. I don't want to go through the tech support scripts any more

3. If the RT(POS) is problematic, please get rid of them so they don't tie up your tech support lines.

PS:

I tried pinging /logging-in to the RT(POS) at 192.168.15.1 and it times out.



Read The Full Thread:

Vonage Customer Since 05/04 - Very Frustrated, LONG POST


Completely shooting in the dark: What if you just ran cable modem straight
[quote="alee"]Completely shooting in the dark: Correction - It is
Last theory... go out and buy a retail Vonage package, and set up a brand new account
[quote="Closer2001"]What if you just ran cable modem straight to RTP-300 and
Could it be that the cat5 cable you have connected to the vonage box is wrong? I know
They are just standard ethernet cables, but tried to make it fool proof for the
Could you do us a favor and go to http://www.testyourvoip.com , run a test to Boston,
Doesn't VoIP over dialup defeat the purpose? I was undering the idea it was a way
That is cool that everyone here is so helpful. I can't help but empathize with

Closer2001 posted "I signed up for Vonage 5/04 when I needed a home office phone / fax and didn't want" on 09/19/2005

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