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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage I returned from vacation last week to find my vonage service is unusable, it was

I returned from vacation last week to find my Vonage service is unusable, it was fine prior to vacation. Issue is dropped audio. Sometimes impossible to hear other caller with dropped audio every few seconds. I know it is QoS, but how do you explain that to Comcast?

There where massive thunderstorms while we were gone but everything is surge protected and seems fine.

Any ideas on what to say to Comcast to get them to fix the QoS issue without too much hassle?

Here is requested information:

Location - Atlanta GA
ISP - Comcast 6mb

Download speed 8857 Kbps (socket test)
Upload speed 6203 Kbps (socket test)

Modem - Motorola Surfboard sb5101
Vonage Router vdv21-vd

Network: Cable Modem -> Vonage Router -> GB Switch -> Wireless AP (Vonage is direct to modem)

Quality of service 25 %
Maximum delay 62 ms
Round trip time 43 ms
Upstream jitter 2.4 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 0.5 ms
Downstream packet loss 0 %
Downstream packet order 100 %
Downstream discards 0 %

Read The Full Thread:

Very choppy audio with Comcast. New issue, QoS is horrid.

how are you measuring and from where. Since your ATA is first in line after your
I am guessing QoS because 25% is horrid, everything else is fine. As to the
You would have to run from the ATA port to eliminate those devices. [And Comcast
I would try the test from the Comcast modem and see what you get. QOS is based on a
Perhaps, while you were away you had a power disruption, I would suggest you power

EtOH posted "I returned from vacation last week to find my vonage service is unusable, it was" on 03/02/2009

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