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Vonage I really just don't understand why Vonage can't make this work. I guess I'm just
I really just don't understand why Vonage can't make this work. I guess I'm just dense.
5 years ago I worked at a company that had the ability to publish what I guess must be these LIDB entries themselves. We had like 15,000 people in the company, so this way we could put names and departments to the lines and change them ourselves when people's extensions moved. If it was a new number activation, it was almost instant. When we changed an old line to a new name it was usually about 24-48 hours before it started showing up right on outside phones (I guess time for the change to propigate).
It used to use SS7 or something like that to send the name, but that was troublesome when the phone guys started dealing with offices around the country on different providers and all of that, so they changed to some other system that was "independent" of their phone system (i.e. their phone system no longer passed along the information like it used it, it was looked up elsewhere). I'm hypothesizing that it was this LIDB thing.
My cell phone used to come up "Unknown Name". Just for kicks I added an entry in with my number and name. It worked. My number started showing up with my name. From what the guys at work tell me, this was because the carrier was sending nothing, so there was no match - if I put one it, it used it.
Then about a year later they started using "Cellular Caller" as the name and must have started issuing updates because that's how my name started showing up. About a month later they started allowing customers to change the "CNAM" field if you called customer service to ask for it. I did this, and once again it works.
I understand everything is different with Vonage, but does anyone here work at a company with access to such a system as I used to have? Perhaps someone could give it a try and see if we're seeing "Unknown Name" because there's no match - or if Vonage's lines have been forced to never look up the name for whatever reason (a side effect of how they're interfacing with the phone number for instance). Like I know we had certain lines at my company that we couldn't update because they went through some complex routing process (combinations of T3's to get to an office on the other side of the country where it grabbed an available trunk line).
If it works, I'd imagine we could make a few calls and find a company that would be willing to issue the entries for a small fee.
I DID read all of the referenced threads and posts, but I just don't understand. If Vonage can overide the number why can't they get the name to work. My cell phone has ANI issues like Voange (can't activate a credit card or use automatic id services because it shows up with a trunk number or something) and they still manage to work it out.
Read The Full Thread: Caller ID from Vonage phone question.
• Just set up phone two mins ago (setup was really easy). I tested it by calling my
• check this post out:
http://www.dslreports.com/forum/remark,11327439~mode=flat
• Thanks, got it.
• Just the info I was looking for. :)
• Obviously, we know about when calling a POTS line but does anyone know if Vonage
• http://www.wired.com/wired/archive/12.12/phreakers.html?pg=1&topic=phreakers&topic_set=
T
• The information that is in the above link is completely untrue. I do not know where
• check this post out:
http://www.dslreports.com/forum/remark,11327439~mode=flat
• Yes, I was talking about the PSTN system and how the caller id is stored earlier.
• I did some research on this subject after reading information at this link
http://www.dslreports.co
yarnia posted "I really just don't understand why Vonage can't make this work. I guess I'm just" on 02/04/2005 |
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