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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

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Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage I really feel for all of you as a former employee. Here's the real deal. Vonage has



I really feel for all of you as a former employee. Here's the real deal. Vonage has many pitfalls. You are dealing with a very ruthless CEO (well he has taken another position now for the IPO) who's only objective is to get as much out of this as he can and fast. Personally I do not believe he cares what happens to the company in the long run. In the news Vonage had been in talks with sprint in the past, so it is obvious the right price and everyone takes their cash and runs. Smart right? But there will be plenty of damage in the wake. The customers and employees are going to be the casualties. If you want to know why customer care is so bad listen to this. I was hired on as a Tech Support Agent and had to undergo 6 weeks of training. There are some very tough rules in place. If you miss one of the training days you were to be dismissed if you were so much as 3 minutes late twice you were gone. Ok it's tolerable. After being there a few weeks I start talking to others there and find out that they had been snatching whole classes out of training or last day of training and just placing them into the their 'Retention Department' Where you will end up if you quit services ( they will not make it easy for you to quit). I suspected they would do this same thing to our training class. The other classes were all told it would be two weeks ( well I amb sure you know that was a lie). Last Day of training sure enough they pull the same garbage on us. They knew from the start they would be doing this and never disclosed this. Needless to say I was just thrilled can you imagine calling in and having to talk to me after the company just yanked my chain.This is clearly a company only out for its self they think they work in teams but the only team there is is a team to figure out how they can get the most for themselves at anyones cost. The morals and ethics of this company is by far the worst I have ever encountered. My suggestion is Stay away from this company. The only way you may end your service is to call in and basically be harassed by being told someone will call you back or being transferred to account management ( aka retention) which then will try every which way to get you not to quit including using fees to manipulate you. If you want good service stay with companies that have proven themselves already and cannot afford to act in this manner. Good luck all



Read The Full Thread:

My experience with Vonage - I can help them if they want it


Following is a letter just sent to the Executive Response Team recounting a disastrous
Sorry to hear about your horrible experience. I myself have not had any conversations
Having trained and consulted for several years, I can tell you this is a classic
You know when sometimes you call a customer support or tech, before the conversation
I literally dread the thought of having to place a call to Vonage CS. That is sad,
If a rep actually said "I'm gonna catch you with every fee I can" or something to
Mr. Citron is a entrepreneur and by nature inclined to move on once he gets something
Between ColdGin and Movado you see the internal issue w/in Customer Service.
If you only knew the half of it! Just so you know they kindly put in place a wonderful

Movado posted "I really feel for all of you as a former employee. Here's the real deal. Vonage has" on 02/16/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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