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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
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Topic:
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage I read thru this whole post as I was having the same issues mentioned of callers



I read thru this whole post as I was having the same issues mentioned of callers not being able to hear me for 2-15 seconds at a time constantly throughout telephone calls via the Vonage service. Though I never really realized that it could be my actual internet service quality. Thought is was the Vonage service somehow.
I d/l pingplotter and ran as others have. Exactly as described, my dropouts occurred when the PL% jumped to 60-70%, which happened quite frequently. Also decided to test my speed. A dismal 2738/65 from dslreports.com - definitely not what I expected. I decided to try the easiest fix first, switched back to my SB4100 modem which comcast had told me that I needed to upgrade - they gave (leased to me) a SB5120 - my problems started shortly thereafter.
I plugged in my SB4100 and started up pingplotter and amazingly, the PL% went away and Avg round trip times decreased. I ran it for an hour or so, nothing. Received a telephone call that lasted approx 50 minutes - no dropouts. Beautiful!!. And... my internet speed jumped up to 6378/379, as before it was a dismal 2738/65 on comcast's 6000/384 package.

Just as an aside note. I began this adventure by thinking it was the Vonage service because comcast techs had come out and verified everything was okay when they installed the sb5120. Tech installed and checked what they called the signal level or something. Everything was great, looking good. I couldn't bear it any longer, the call quality on Vonage was abysmal, callers couldn't hear me for seconds at a time and it happened constantly. Had enough, told comcast to come out and install their voice service. Guess what?? SAME PROBLEMS. And worse, callers told me my voice sounded robotic at times in addition to the dropouts. Callers could not hear me for the first 1-2 seconds when I called them. CRAZY! Comcast came out, rechecked everything, rewired the connectors outside and inside, installed a 'booster??', again, all is fine now. NOT, same issues. Comcast support people told me a lot of people were calling in about the same thing. This is when I decided to start searching for answers elsewhere and found this forum. Now I have cancelled my comcast voice service and back on Vonage. My speeds are back up to par and all is well. Not sure where the issue was with the comcast voice service because I was told by the tech who installed that service (separate device from my cable modem - located different part of the house due to telephone lines) that it did not share the same frequency? as the internet service did from my house to their voice servers. Theoretically, my internet service was coming in on a different line (frequency?) than my voice service was and had nothing to do with each other.

Glad it was just the modem and thanks to this forum for helping out.



Read The Full Thread:

Comcast, outbound dropouts, questions - Resolved


Warning: Long ramble... I've posted stuff here before about random outbound
Comcast came out again (yesterday) with a different tech. Before he came out,
Are you located in the Midwest, Craig?
Nope (I've read most of that thread). I'm about 30 minutes west of Boston, MA. This
95% of the time, outbound audio dropping out is related to packet loss from the
Exactly. It never crossed my mind to call Vonage, as this is entirely a Comcast
Open a DOS window: > ping 73.171.8.1 > ipconfig/all > ping <default
Thanks for all the juicy information to check on, but I will reduce this down to
Ok, I agree that eliminates your Nic...so fire up ping plotter to the management
Thanks for all the juicy information to check on, but I will reduce this down to

rf600 posted "I read thru this whole post as I was having the same issues mentioned of callers" on 08/16/2006

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