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ASnoreinge Posted:
Ск
86;ро
ле
90;о!
...

In The Forum:
Vonage
Topic:
Супер &
On May 23, 2013 at 02:02:44

wasiccoo Posted:
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shoes Manchester
City shift for
Manuel Pellegrini
takes step closer
...

In The Forum:
Vonage
Topic:
Milly bags
On May 23, 2013 at 01:21:52

hellobest Posted:
Hollywood Gossip
1 Robert
Pattinson and
Kristen Stewart:
It's OVER top
quality
...

In The Forum:
Vonage
Topic:
how to earn more
On May 22, 2013 at 20:42:28

unfagmara Posted:
http://pradacoachm
iu.webnode.fr/blog
/ Performs waived
tests under
supervision
...

In The Forum:
VoIP Feature Wish List
Topic:
handbags wholesale leather handbags wholesale
On May 22, 2013 at 12:02:55

peleus Posted:
+1 on the
softphone. Would
be nice to have
that please.
...

In The Forum:
VoIP Feature Wish List
Topic:
Wish List Items
On May 22, 2013 at 10:05:32

peleus Posted:
Hi Jaret, which
area are you
specifically
working this with
if I may ask?
...

In The Forum:
VoIP Feature Wish List
Topic:
Vanity 800 Numbers, and 800 Number Portability
On May 22, 2013 at 10:05:07

peleus Posted:
Sorry to see this.
But even without
the API, I still
think that they
are doing a
wonderful
...

In The Forum:
VoIP Feature Wish List
Topic:
Open API
On May 22, 2013 at 10:04:41

peleus Posted:
Hi buddy, looks
like this is still
unanswered. Have
you tried asking
this from
...

In The Forum:
VoIP Feature Wish List
Topic:
How do I turn OFF reception of SMS Text messages
On May 22, 2013 at 10:03:55

peleus Posted:
I would like this
feature too. It
would be
protection from
some stalkers or
unwanted
...

In The Forum:
VoIP Feature Wish List
Topic:
Block Incoming numbers
On May 22, 2013 at 10:03:29

peleus Posted:
By the way, for
this year, does
Vonage still
provide virtual
PBX? How much does
...

In The Forum:
VoIP Feature Wish List
Topic:
Vonage - Virtual PBX
On May 22, 2013 at 10:02:30


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Vonage (I posted a message similar to this elsewhere on this board today but I thought



(I posted a message similar to this elsewhere on this board today but I thought it was relevant here too)

I have had a support ticket opened on a voicemail issue since September. Not once in the last 60 days has Vonage pro-actively communicated with us on this issue. Finally had time to call them two+ weeks ago and was on hold for about 30 minutes. They finally got me off the phone by telling me the call had been escalated.

A week passed and Vonage does nothing. I called them again, waited on hold for another 30 minutes and was getting nowhere talking to the tech rep. Asked to speak with a supervisor but there was none to be found. Told the tech rep I wanted to cancel my service and suddently I had a "supervisor" on the line. Was then assured by this fellow that they would have an answer to the problem "early next week".

Now over a week later, I have heard nothing about the problem from Vonage. I have sent a number of emails to the person who "took ownership" of the case and received one "non responsive" reply.

IS Vonage LISTENING? DO THEY CARE? If so, they can contact me for the next 3 days at vonagecares@spamhole.com

-gpt



Read The Full Thread:

Vonage does not respond to e-mails?


I have sent them many e-mails trying to repair a problem, and I never hear from them,
I've received replies from two people. One emailed once and that was it. The other
Ok so you send your email into Vonage for help. What is your expected turnaround?
Just wait is not an acceptable answer. I understand the Vonage is one of the better
Strange. I sent in a request for help on Tuesday evening & got a response on Thursday
Took 14 days to get a response to my problem though it wasn't really a critical issue
No I agree wait isn't acceptable. But realistically it's the only options you
On the occassions that I've emailed them, it took 4 days, 11 days, 4 days, 1 day (this
I emailed about 4 days ago and have not gotten a response. I called them and after

gptgpt posted "(I posted a message similar to this elsewhere on this board today but I thought" on 11/23/2004

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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