Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Tomekaxali Posted:
Czy wiesz, co to
jest druk
banerowy? Jest to
rodzaj nadruku

In The Forum:
Rollupy reklamowe na czas u nas
On Apr 23, 2017 at 09:03:53

xing33 Posted:
In The Forum:
Vonage UK
On Apr 22, 2017 at 12:49:38

xing33 Posted:
In The Forum:
Vonage Canada
On Apr 22, 2017 at 12:45:21

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage :? I ordered Vonage three weeks ago. I thought this was going to be great. I was wrong.

:? I ordered Vonage three weeks ago. I thought this was going to be great. I was wrong. The first week went by and they had moved my normal home phone to my Vonage account but I still did not have my router. I called and they found that my router had mistakenly been shipped to another customer. Support agreed to express ship another router to solve the problem. 48 Hours router. Called again, same deal. 48 hours router. Called a third time and the router was sent, this time I got a tracking number and the router made it here (yeah?). I plugged the router in and had a dial tone in no time. This was great I thought but soon found that the number I had was for someone in Los Angeles. I am in Northern Indiana. I called support and they issued a ticket and within 24 hours I had a number for someone in Waukegan IL. I've been there, it's nice but still 140 miles from where I live.

At this point I am ready to give up but I am not a quitter. I have called support twice each day, each time explaining my problem over and over but getting no results. The problem comes down to the fact that I still have the MAC address of the original lost router assigned to my account even though a "used" replacement was sent. The MAC I actually have came from another account so I have their phone number (they don't speak English either). Apparently it takes a cooperative effort from Jesus, Allah, and Thor the God of thunder to change this at Vonage.

While this is becoming personal with me and I hate giving up on anyone I have decided at this point that Vonage is either not capable of fixing my problem or really doesn't care about my problem. Either way I can say with confidence that Vonage works well as a concept. I can also say that the support model they have is the absolute worst in the Technology Industry. I am an IT Director who has run both first and second level support groups for businesses and even a 3000 user hospital. I have never seen such an apathetic group of support people. Each support tech is supremely confident that there is nothing he can do to solve the problem but they will each create tickets by the thousands. Either way I cannot take the lack of willingness to tackle the problem. It is truly pathetic.

Read The Full Thread:

Vonage Support Sorely Lacking

I have been a Vonage user for almost 2 years and up until about 2 months ago I thought
there are a ton of posts about bad customer service. seems like more of them than
I can't help you with canceling, since I've never tried it. If you're still
when somebody finds another provider than Vonage please do post...although
Please note that the forum guidelines state "Postings with links or comments
Sorely lacking? I'm trying to think of a company that has worse Customer support.
Or if you want to get it working, you could describe the problem and see if some of
It looks like my only recourse is to mark the equipment "Return to Sender" and dispute
Please start another thread with a descriptive title (not, just "Help"). Tell
Well Im new to vonage, got the equipment set up and working well however they have

ntfreak posted ":? I ordered Vonage three weeks ago. I thought this was going to be great. I was wrong." on 02/26/2006

Vonage Service Plans

Vonage VoIP Members
Members List Members
New susangw18
New Today 3
Yesterday 5
Total 100330

Who Is On Site
Visitors 161
Members 0
Total 161

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.41
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.77 Seconds and 465 Pages In The Last 60 Seconds
The Vonage VoIP Forum