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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage I need to do a little leg work but given what the Techs were telling me yesterday

I need to do a little leg work but given what the Techs were telling me yesterday when they were at my house, many posters might be right that it's more local then central. By this I'm not talking about your house connection specifically but more like the neighborhood nodes. Also I have noticed when talking to my wife from work when she is on Vonage, that she can always hear me but I can't hear her which tells me it is more of a sending thing then receiving. I never had the problem until last Friday and it sounds like they extended our neighborhood node to a new development.

As many have stated it's probably because of expansion but not the typical view of more people using bandwidth but more related to power. Let me explain a little and I will elaborate more when I have more time.

When they add new connection points or head equipment, they typically have to crank up the power to support the new addition and what this most likely does is sets a # of cable modems into tailspins. If you look at your cable modems config you will see a figure related to Upstream and Downstream Power Levels. In this case your Downstream level drives your packet going out. This # is supposed to be between -12 and +12 dBmV. After Friday this # had skyrocketed to 21 dBmV on my cable modem but it still worked. A tech came out and made some adjustments to bring it back in range, but here are two reasons why it doesn't resolve the problem:

1) He said when the Downstream dBmV is above 12, it is like screaming on the line. Your through-put drops and the cable has impedance limitations that will prevent or slow this high of a signal. Now take my modem times the 200 other people on my node all screaming.

2) The second tech that came out adjusted my actual connection box and was explaining to me how the node I'm on has expanded. With all the new development, they just added another connection point. What made the comment more interesting was that he stated he now has the task of going back and rebalancing the complete neighborhood and adjusting every cable connection box so the signal is within spec for everyone.

So my bottom line conclusion is as follows: Some type of neighborhood upgrade or expansion -> more power on the line -> creating hundreds of screaming modems -> hence the periodic drop of outbound signal. An more over Joe or Jane web surfer doesn't see this because 98% of their communication is feeding them, with only the occasional ACK response back to sender.

Just a theory. I have put a call in to find out specifically why I was down for 1/2 hour on Friday and hence why my performance has been so bad using Voip. 10 to 1 it was an expansion or a head adjustment to the neighborhood. I will probably start a thread on the Comcast site relating to this in hopes to snag some techs on my idea.

Read The Full Thread:

Another Comcast user with dropped outgoing ''packets''

Typical story - used Vonage for a year and noticed bad outgoing quality in past
Same here on both accounts (outbound sound loss and wife getting i-rate). Frankly
It could be a matter of QoS settings or a bad line somewhere. This may be useful:
As an FYI, Comcast tech came to my house and said signal to my house was too strong!!
It really should be 0% as far as PingPlotter is concerned. -Craig
I was just out there looking at some details on my cable modem and stumbled across
interesting. we've been getting the same sort of issues here for the last few weeks
I use Comcast here in Michigan and seem to have no issues with packet loss that I
Interesting theory. But would a "screaming" downstread signal also cause the

FullDeck posted "I need to do a little leg work but given what the Techs were telling me yesterday" on 05/18/2006

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