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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Salt Lake City: impressions after several months




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Vonage I need to do a little leg work but given what the Techs were telling me yesterday



I need to do a little leg work but given what the Techs were telling me yesterday when they were at my house, many posters might be right that it's more local then central. By this I'm not talking about your house connection specifically but more like the neighborhood nodes. Also I have noticed when talking to my wife from work when she is on Vonage, that she can always hear me but I can't hear her which tells me it is more of a sending thing then receiving. I never had the problem until last Friday and it sounds like they extended our neighborhood node to a new development.

As many have stated it's probably because of expansion but not the typical view of more people using bandwidth but more related to power. Let me explain a little and I will elaborate more when I have more time.

When they add new connection points or head equipment, they typically have to crank up the power to support the new addition and what this most likely does is sets a # of cable modems into tailspins. If you look at your cable modems config you will see a figure related to Upstream and Downstream Power Levels. In this case your Downstream level drives your packet going out. This # is supposed to be between -12 and +12 dBmV. After Friday this # had skyrocketed to 21 dBmV on my cable modem but it still worked. A tech came out and made some adjustments to bring it back in range, but here are two reasons why it doesn't resolve the problem:

1) He said when the Downstream dBmV is above 12, it is like screaming on the line. Your through-put drops and the cable has impedance limitations that will prevent or slow this high of a signal. Now take my modem times the 200 other people on my node all screaming.

2) The second tech that came out adjusted my actual connection box and was explaining to me how the node I'm on has expanded. With all the new development, they just added another connection point. What made the comment more interesting was that he stated he now has the task of going back and rebalancing the complete neighborhood and adjusting every cable connection box so the signal is within spec for everyone.

So my bottom line conclusion is as follows: Some type of neighborhood upgrade or expansion -> more power on the line -> creating hundreds of screaming modems -> hence the periodic drop of outbound signal. An more over Joe or Jane web surfer doesn't see this because 98% of their communication is feeding them, with only the occasional ACK response back to sender.

Just a theory. I have put a call in to find out specifically why I was down for 1/2 hour on Friday and hence why my performance has been so bad using Voip. 10 to 1 it was an expansion or a head adjustment to the neighborhood. I will probably start a thread on the Comcast site relating to this in hopes to snag some techs on my idea.



Read The Full Thread:

Another Comcast user with dropped outgoing ''packets''


Typical story - used Vonage for a year and noticed bad outgoing quality in past
Same here on both accounts (outbound sound loss and wife getting i-rate). Frankly
It could be a matter of QoS settings or a bad line somewhere. This may be useful:
As an FYI, Comcast tech came to my house and said signal to my house was too strong!!
It really should be 0% as far as PingPlotter is concerned. -Craig
I was just out there looking at some details on my cable modem and stumbled across
interesting. we've been getting the same sort of issues here for the last few weeks
I use Comcast here in Michigan and seem to have no issues with packet loss that I
Interesting theory. But would a "screaming" downstread signal also cause the

FullDeck posted "I need to do a little leg work but given what the Techs were telling me yesterday" on 05/18/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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