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Vonage I'm testing out Vonage right now (before I switch from Verizon). I noticed that
I'm testing out Vonage right now (before I switch from Verizon). I noticed that most of the CallerID data on the Vonage network is VERY, VERY outdated...making it flat out wrong.
For example, my work has several phone lines. When I call my Verizon line from any line, the company name comes up correctly. On Vonage, it only shows up correctly from the primary number. One of the other numbers says "MUNICIPAL TAX"...so that is obviously outdated by MANY YEARS!
Another example, my cell phone comes up as "Wireless Caller" on Verizon. On Vonage, it comes up as "PCS PHONE". About 5 years ago, I was on Sprint, which is a PCS network. However, I switched to Verizon back then (again, 5 years ago). Then, over a year ago I switched to AT&T Wireless. So, this data is VERY old.
Does anyone else have this issue? I have contacted Vonage asking about how they get their data and noting that their source is out-dated. However, to be honest, the tech support has sucked because they don't really listen to what I'm saying and just keep telling me to reboot my adapter...even though I say that the information displays the same in my account on the Vonage website. So, should I reboot the webserver? :-D
This is really a show-stopper for me. If the CallerID data is incorrect, what good is it?
I would really like to know others experiences. I live in NJ just outside Philly. So, it is not like the area I live in has "mom and pop" phone companies providing data.
Brian
Read The Full Thread: CallerID information is wrong and outdated - How about you?
• I'm in NJ, also. I have noticed that though the calling number is always displayed
• Thanks for the info. Now I know that I'm not alone in this.
Does anyone know
• I have noticed the same thing. I must have misunderstood how caller ID worked.
• You would be correct in that you were incorrect.
Caller ID name is a shoe-horn
• Actually, there is something else going on as well. I called from my cell phone
• brianlees, My guess is that you have an isolated problem. I have had Vonage for
brianlees posted "I'm testing out Vonage right now (before I switch from Verizon). I noticed that" on 08/30/2008 |
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