Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage I'm struggling to use my phone outside of midnight on Sundays. Here's my config: 1.

I'm struggling to use my phone outside of midnight on Sundays. Here's my config:

1. Chicago IL
2. Comcast cable
3. Upload 359kbps and download 1775 kbps (from dslreports)
4. Linksys BEFCMU10 v3 cable modem
5. PAP2
6. Linksys BEFCMU10 v3 cable modem->Linksys wrt54g wireless G router-> PAP2 and PC
7.wobbly calls on the caller's side - so much that we can't talk

A testyourvoip result while I couldn't use the phone this afternoon:
3.6 / 5.0

Degradation Sources
0.57 41.6%
0.00 0.0%
Packet Discards
0.69 50.0%
Packet Loss
0.11 8.3%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Latency 186 ms
Packet Discards 2.4%
Packet Loss 0.4%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 140 ms
Burst Loss

Jitter Min: 0 ms
Avg: 8 ms
Max: 180 ms

Signaling Quality
Post-Dial Delay 94 ms
Call Setup Time 110 ms
Media Delay 235 ms

MOS Analysis FROM the Target Location To You

Media Quality
4.2 / 5.0

Degradation Sources
0.57 68.1%
0.00 0.0%
Packet Discards
0.27 31.9%
Packet Loss
0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Latency 186 ms
Packet Discards 1.8%
Packet Loss 0.0%
Loss Periods Min: 280 ms
Avg: 280 ms
Max: 280 ms
Burst Loss

Jitter Min: 4 ms
Avg: 6 ms
Max: 184 ms

Signaling Quality
Post-Pickup Delay 119 ms
Call Setup Time 128 ms
Media Delay 152 ms

Modem stats seem within normal since I moved the splitters (the High speed internet cable was on a second splitter. I moved it up to the top and the numbers went back to normal on the modem. I was able to make a phone call Sunday night before midnight, but today was unable again, even though the modem signal is about the same as it was after I moved it up on the connection.
Lock Status Operational
Modulation 256QAM
Channel ID 48
Symbol Rate 5360.537 Ksym/sec
Downstream Power -1.8 dBmV
SNR 35.0 dB
Lock Status Operational
Modulation QPSK
Channel ID 5
Symbol Rate 2560 Ksym/sec
Upstream Power 49.5 dBmV

Here are the pingplotter results this afternoon when I couldn't be heard on the phone:
Host Information
3, - ,
4, - ,
5, - ,
6, - ,
11, - ,
12, - ,
13, - ,
14, - ,

Sample Information
"1/17/2006 4:59:48 PM",*,*,14,22,15,19,40,37,39,147,57,83,106,91
"1/17/2006 4:59:51 PM",*,*,13,19,13,17,20,17,18,20,18,20,N/A,24
"1/17/2006 4:59:53 PM",*,*,14,13,14,35,*,18,17,19,17,20,39,18
"1/17/2006 4:59:56 PM",*,*,16,17,17,17,21,18,18,19,18,20,N/A,20
"1/17/2006 4:59:58 PM",*,*,15,15,18,28,19,19,19,22,19,21,N/A,21
"1/17/2006 5:00:01 PM",*,*,22,30,18,17,19,17,21,18,19,18,26,20
"1/17/2006 5:00:03 PM",*,*,14,14,16,17,20,19,18,20,17,22,N/A,19
"1/17/2006 5:00:06 PM",*,*,14,34,16,16,19,17,20,17,16,18,17,18
"1/17/2006 5:00:08 PM",*,*,41,*,15,19,19,18,19,18,18,19,28,20
"1/17/2006 5:00:11 PM",*,*,16,13,16,16,21,18,19,18,16,18,N/A,24
"1/17/2006 5:00:13 PM",*,*,14,14,14,16,19,24,17,26,20,18,N/A,20
"1/17/2006 5:00:16 PM",*,*,13,16,14,16,18,16,17,30,35,*,29,21
"1/17/2006 5:00:18 PM",*,*,14,15,15,17,20,17,18,26,23,19,N/A,19
"1/17/2006 5:00:21 PM",*,*,16,14,17,18,30,18,19,33,18,18,N/A,20
"1/17/2006 5:00:23 PM",*,*,15,16,14,16,20,17,18,27,20,19,N/A,25
"1/17/2006 5:00:26 PM",*,*,17,33,15,18,17,18,186,26,19,20,N/A,20
"1/17/2006 5:00:28 PM",*,*,15,14,17,19,18,19,17,21,17,23,N/A,19
"1/17/2006 5:00:31 PM",*,*,17,15,15,18,20,17,19,39,*,19,43,21
"1/17/2006 5:00:33 PM",*,*,13,13,14,16,22,17,18,17,31,21,N/A,25
"1/17/2006 5:00:36 PM",*,*,17,15,15,17,19,17,20,18,18,26,N/A,20
"1/17/2006 5:00:38 PM",*,*,13,13,14,16,22,18,18,22,19,20,N/A,21
"1/17/2006 5:00:41 PM",*,*,14,14,16,17,20,20,21,18,22,20,N/A,19
"1/17/2006 5:00:43 PM",*,*,13,16,16,17,18,19,20,18,17,20,N/A,21
"1/17/2006 5:00:46 PM",*,*,17,16,15,17,22,19,20,19,22,21,23,29
"1/17/2006 5:00:48 PM",*,*,14,15,14,16,17,17,26,22,19,23,N/A,20
"1/17/2006 5:00:51 PM",*,*,15,15,15,17,24,17,20,*,18,19,31,18
"1/17/2006 5:00:53 PM",*,*,13,23,14,15,25,18,20,23,19,18,N/A,20
"1/17/2006 5:00:56 PM",*,*,15,14,34,*,20,17,18,42,*,24,N/A,24
"1/17/2006 5:00:58 PM",*,*,13,18,17,39,*,18,19,19,19,20,N/A,22
"1/17/2006 5:01:01 PM",*,*,16,14,16,17,23,16,17,17,17,22,N/A,18
"1/17/2006 5:01:03 PM",*,*,15,15,16,17,20,18,19,20,19,20,22,20
"1/17/2006 5:01:06 PM",*,*,15,13,15,18,21,16,22,20,17,21,N/A,19
"1/17/2006 5:01:08 PM",*,*,14,14,15,17,20,17,19,19,20,22,N/A,20
"1/17/2006 5:01:11 PM",*,*,13,37,*,18,18,15,18,20,19,18,N/A,19
"1/17/2006 5:01:13 PM",*,*,18,16,15,18,19,17,22,23,20,19,N/A,19
"1/17/2006 5:01:16 PM",*,*,33,13,38,*,20,20,22,21,21,21,N/A,19
"1/17/2006 5:01:18 PM",*,*,15,14,15,19,19,17,19,19,18,20,N/A,19
"1/17/2006 5:01:21 PM",*,*,15,15,15,27,17,17,21,19,25,20,N/A,20
"1/17/2006 5:01:23 PM",*,*,14,14,14,16,19,18,20,17,17,18,18,19
"1/17/2006 5:01:26 PM",*,*,15,15,18,22,19,18,49,*,19,20,N/A,20
"1/17/2006 5:01:28 PM",*,*,13,16,15,16,20,18,202,20,20,18,N/A,42
"1/17/2006 5:01:31 PM",*,*,14,15,15,18,19,18,18,38,*,22,N/A,22
"1/17/2006 5:01:33 PM",*,*,15,16,13,15,17,18,17,17,19,21,N/A,20
"1/17/2006 5:01:36 PM",*,*,14,17,16,16,20,17,21,18,20,20,N/A,19
"1/17/2006 5:01:38 PM",*,*,18,15,13,17,17,18,19,21,20,30,19,20
"1/17/2006 5:01:41 PM",*,*,15,14,15,16,19,17,18,17,22,19,N/A,19
"1/17/2006 5:01:43 PM",*,*,15,16,37,*,19,17,21,18,18,19,N/A,20
"1/17/2006 5:01:46 PM",*,*,17,13,19,21,18,16,21,17,26,*,N/A,28
"1/17/2006 5:01:48 PM",*,*,17,15,15,20,19,21,18,40,*,21,N/A,25
"1/17/2006 5:01:51 PM",*,*,15,18,14,16,19,19,20,17,17,19,N/A,19
"1/17/2006 5:01:53 PM",*,*,17,15,15,17,24,24,19,180,19,29,22,22
"1/17/2006 5:01:56 PM",*,*,13,18,39,*,17,17,17,18,16,25,N/A,21
"1/17/2006 5:01:58 PM",*,*,25,14,15,18,20,21,19,17,17,22,N/A,19
"1/17/2006 5:02:01 PM",*,*,15,18,18,18,23,17,18,18,19,20,N/A,21
"1/17/2006 5:02:03 PM",*,*,14,22,33,*,18,19,19,22,17,21,19,19

And just for good measure, tracert results to same site seem to be able to report on the router and modem


Tracing route to []
over a maximum of 30 hops:

1 3 ms 2 ms 2 ms
2 * * * Request timed out.
3 10 ms 11 ms 9 ms
4 11 ms 9 ms 11 ms
5 13 ms 10 ms 9 ms
6 13 ms 11 ms 12 ms
7 15 ms 15 ms 14 ms []
8 14 ms 30 ms 21 ms []
9 14 ms 14 ms 14 ms []
10 13 ms 15 ms 15 ms []

11 13 ms 14 ms 14 ms
12 16 ms 20 ms 14 ms
13 26 ms 23 ms 16 ms
14 16 ms 15 ms 14 ms

Trace complete.

Questions: Is it normal to see errors on the first two hops for pingplotter (my router and modem)
Is it normal to see a timeout on the modem on tracert?
Are discarded packets outside the boundaries of normal?
My modem is docsis 1.1. I just bought it a few months ago. Will replacing it help?
What should I do next? I am not sure I understand the suggestions to slow down the packets.


Read The Full Thread:

How many discarded packets is too much?

he made me do it

liznthcity posted "I'm struggling to use my phone outside of midnight on Sundays. Here's my config: 1." on 01/17/2006

Vonage Service Plans

Vonage VoIP Members
Members List Members
New KhYdhyUjlt
New Today 3
Yesterday 9
Total 100374

Who Is On Site
Visitors 163
Members 0
Total 163

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.71
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.09 Seconds and 390 Pages In The Last 60 Seconds
The Vonage VoIP Forum