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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage I’m still waiting on my existing number to be transferred from Comcast to Vonage



I’m still waiting on my existing number to be transferred from Comcast to Vonage (letter was sent to comcast on June 12, says Vonage). Last Friday I had Comcast calling Vonage on three-way calling. The Comcast rep was so polite and doing everything possible to help me out. Vonage on the other hand was clueless. I talked to over 5 representatives at Vonage. The first two just moved us around. The third one was from India. I asked him where this call is being answered. He paused and said “SoPaul, India” (some city). He gave us a number to try and when the Comcast rep asked to transfer us so we wouldn’t get disconnect he said he couldn’t. Then we said good bye and started to plan how to call the new number without being disconnected. A noise in the background led us to believe the India person was still on the line. “Vonage! Are you still there?” I asked. …sorry I’m still laughing typing this. He pauses and says “…um yeah. I can’t hang up. You have too!”. Me and Comcast (Linda). Okay I have her name by now. Linda and I start laughing. He laugh was if were not laughing at him, but with him. I explain we need him to hang up since he couldn’t transfer us. He had to get a supervisor to transfer us to him and disconnect. The 4th rep switched us the the 5th rep. This rep had an attitude. The Vonage Rep, Luwonda, never directed anything to Comcast only to me. When Linda told her that Comcast has no record Vonage’s request for my transfer was sent Luwonda asked me to hold. After 15mins with no responds Linda and started talking. I asked where she was from, she paused and said I’m not suppose to say. I said well with that said I guess your not from the states either. I said, I bet Canada! I guessed right. Right by Nova Scotia. Now Vonage comes back and says, hey we sent it. I’ll have someone open a priority ticket. You will receive an email on Monday with the tentative date. After Vonage leaves, Linda stays on the line and apologies for my problems.

So far I’ve had poor support from Vonage. The Vonage equipment and quality are good (the little I’ve used). I truly don’t think I’ll stay with Vonage and here is why. I thought Vonage was one of the better Voip providers.

A normal Cable connections has about 256-300k upload. A Voip requires about 100-120k for a quality connection. If you subtract that from the 256 (low end) you now only have about 156k upload. For me, 156k upload is not going to cut it. I’ve got a teenager that has AOL Instant Messenger and other programs that I’m sure pull from this upload. I my self will take away from this. Think about it. Xfire uses about 15-20k, TS uses about 10-20k and games, well lets just say the more the better. I increased my Cable to 6mb768k so no problems here my friend.

So, with that said I think if Vonage support is poor then this puts them even with the other providers. This also makes them more expensive because other providers charge less ($9 a month less). So why stay with Vonage.

Once I get a Voip provider it will be a lot easier to move between them because I will not have to worry about my Line being active, as I do now! Two phones, one with no features that everyone knows (primary number) and the other with all the features that no one knows (virtual number).



Read The Full Thread:

Vonage Support :(


Ok, I am lost....
I have no comment to this..... My brain can't stop hard enough... But anyway
I hope you didn't jump ship yet. I'm surprised that you've had poor support from
Sorry for losing a couple or all of you. This was type in the heat of the moment and
I can see where you're coming from Sep. I had a very frustrating experience with
Number transfers seem to be hit-or-miss as far as length goes... I think we'll
Thanks guys. I'm going to wait it out. Unless I start seeing these :xmassanta:
I too am a newb to Vonage. August 8th is when I signed up my first line and just

Sep posted "I’m still waiting on my existing number to be transferred from Comcast to Vonage" on 08/23/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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