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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage I'm sorry to hear I'm in the same boat with everyone hear. I have not been able



I'm sorry to hear I'm in the same boat with everyone hear.
I have not been able to respond to their e-mails and so far no one can help me. Can someone send me the Executive Response Team e-mail Address? I just can't afford this technology DOWNGRADE.

****************************************************************************

Can you please route this e-mail to the appropriate department (numbertransfer@vonage.com). I still cannot send or receive any e-mails to that department.

Thanks -

xxxxxxxxx


Subject: RE: [vonage.com #4465061] LNP Delay



There are multiple issues concerning my account.

1) I do not receive messages to my e-mail address at xxxxxx@nc.rr.com FROM numbertransfer@vonage.com. I receive e-mail from all other departments within Vonage, however, this has been unacceptable and must be corrected immediately. I worked with LaKara D. in account management and she is aware of the problem. Using my work e-mail address (xxxxxx@hp.com) is only temporary and I must resume using my personal e-mail address as soon as possible.
Please have this issue resolved no later than 5/15/2006.

2) I have been trying to port my phone number since 3/28/2006 with no success. Since I was unable to receive e-mail telling me there was a problem with a "pending order with my local carrier" Vonage has taken no action at all. My carrier (Sprint) has no pending order associated with my account and no idea about obtaining an order number so we decided to do a 3 way call with Vonage to clear up any confusion about "pending orders". We were told "we do not discuss issues via 3 way calls" so now I'm back to square one. This is the third time calling Vonage to tell you about this, however, I found out Vonage can do nothing without a response through e-mail which I was unable to do due to issue #1. THERE ARE NO PENDING ORDERS ON MY SPRINT ACCOUNT. I have not plugged in any Vonage equipment and will not until this issue is resolved. Please have this issue resolved no later than 5/15/2006.

3) Vonage has given me 1 month service free, which I have not used and Vonage has all ready billed me for the first month ($xx.xx). I am getting ready to pay my third Sprint bill ($xx.xx per month) and I still am having massive issues pending resolution by Vonage. I AM LOSING A LOT OF MONEY BY TRYING TO SWITCH TO Vonage. I cannot afford to spend over $100.00 dollars to make this switch.

I feel that Vonage is responsible for putting me in a very difficult situation and I should be compensated for the inconvenience. I need a response and a course of action on your part no later than 5/15/2006 or we must terminate this attempt to port my number. If you have any questions please call me @ xxx-xxx-xxxx immediately.

Sincerely,

xxxxxxxxxxxxxxx




From: Vonage DigitalVoice Customer Care

Sent: Tuesday, May 09, 2006 10:26 AM
To: xxxxxxxxx
Subject: [vonage.com #4465061] LNP Delay

Subject: Information required to process your transfer for xxx-xxx-xxxx

Dear xxxxxxxxxxx,


I am contacting you to inform you of your number transfer.
Unfortunately the process has been stalled by the carrier because of a pending order with your local carrier. Please contact your carrier to obtain information as to when it will be removed. Upon speaking with your carrier please request an order number. Please provide me with this information to facilitate your number transfer. Please let me know at your earliest convenience so I can move forward with your transfer.


Sincerely,
Parveen
Customer Care



Read The Full Thread:

Still waitng for my # transfer... 3 months and counting!


I signed up with Vonage on Jan 5th 2006. 20+ emails and phone calls to Vonage later
I'm having the same problem porting a number from Sprint. I guess the vendor that
Yep, sorry to hear all this - which was one of the biggest reasons for the incredible
Then as the current customer of that carrier, you raise heck with them! During
I experienced similar issues. They said that they never received the letter back
Sarah, Two things: First, your account should have been noted that you tried
c- Thanks, but I already tried that. They said that it doesn't matter if the
You're emailing to the wrong people/person. Get on Vonage's website and email
I figured I'd give an update for those that care. I ended up e-mailing Vonage's
I'm glad you finally were able to get it straightened out. I think the transfer

jpick posted "I'm sorry to hear I'm in the same boat with everyone hear. I have not been able" on 05/10/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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