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Vonage I'm not misunderstanding anything. Yes, alarm monitoring over the Internet





I'm not misunderstanding anything. Yes, alarm monitoring over the Internet means that more problems could arise. Do you really think that people here don't realize that? Perhaps you should go and read trongod05's post again , where he says what ADT told him. I understand the systems involved, not just through my own research but through ADT's customer newsletters. And that research took me a month of reading forums, reading people's experiences, talking to some ISPs, and talking to friends and people who were former alarm system installers. My final conclusion was that the security industry seems hell-bent on keeping information out of the consumers hands, so they can do lots of hand-waving and fearmongering and then reassuring to make the residential sales.

Even if you have a standard phone line and phone-based monitoring from ADT, if your line is cut, ADT still won't get a signal. If ADT really considered this a problem, why isn't CellGuard standard equipment? Why bother with phone lines anyways?

What I think ADT is failing to realize is that more and more people are UNDERSTANDING the risks of alarm monitoring over the Internet or Voip, and are willing to accept them. I realize why ADT won't accept Internet monitoring: it's not reliable enough for them. ISPs won't guarantee their connections, so ADT can't in good conscience support it. Go back into the history of alarm systems and there was a time when normal phone lines weren't even considered robust enough for alarm monitoring. Eventually they were accepted though. Now the same thing is happening with monitoring over the Internet. Technology is moving forward and big companies move too slowly.

To make it completely clear: I am aware that my ISP and Vonage are now two more links in the chain between my house and ADT's monitoring center. I am willing to accept this. I have all of my network hardware on a UPS to keep it up in case of a power failure. My internet connection stays up through a power outage.

In case you haven't noticed this is a support group, where we're trying to help someone out with his specific problem. He's aware of your CellGuard product. He knows he could give you another $200 and go with the "simple answer" as you put it. Your posts aren't adding anything of value to this thread.



Read The Full Thread:

ADT stops working when using Vonage


My ADT security system can no longer call out after implementing Vonage. ADT stated
The ADT panel has 4 leads for the Telco attachment. 2 leads are to connect the
This is probably why it wasn't working for me. I'll try your suggestion tomorrow
Thats not such a bad thing. I have it in case my cables are cut (the system can not
Rewired this morning following your suggestion. I did not call to have my packetization
...they were trying to sell me a GPRS (General Packet Radio Service) device. I
That did the trick, just switch the 4 wires around on the R1, T1, R and T The Apex
I just called ADT tonight to have my system tested. They said it failed and also
the issue is the type of signaling between the alarm panel and the alarm monitoring
And how exactly do you get your panel to use contact ID?

chuma posted "I'm not misunderstanding anything. Yes, alarm monitoring over the Internet" on 02/16/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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