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Vonage I'm having a similar problem with a Motorola VT1005v adaptor. On some calls, several



I'm having a similar problem with a Motorola VT1005v adaptor. On some calls, several minutes in to the call (variable - 10? 20? 30?), one direction stops working - either I can hear them and they can no longer hear me, or they can hear me and I can no longer hear them. Actually, I know it's happened where I can't hear them and they can still hear me; I'm not sure if the other way has happened to me. It does not come back on the same call. Hanging up and redialing always fixes it.

I have 1.5Mb/400Kb DSL through Speakeasy. I have 10 static IP addresses. PING tracking on my DSL connection shows < 1% packet loss on a long term basis.

My setup is like this:

DSL line -> BroadXent DSL bridge -> hub

(real honest to goodness 10Mb ethernet hub, not switch, not NAT, no intelligence - just a pure 10Mb repeater hub)

Plugged in to the hub are the WAN port of the Motorola VT1005v and two ethernet ports on my Linux firewall (one as the uplink, the other to sniff passively).

Yes, large downloads do cause choppy voice. Yes, I know how to put the VT1005v in pure bridge mode where it only snags packets sent to its own IP address - I may play with that again later.

I've seen several other posts describing the "calls switch to just one-way audio a few minutes in", and I've seen it reported with two or three adaptor types (Motorola VT1005v, Linksys, and the RT product mentioned in this thread - or is that the Linksys?).

I'd really like Vonage to fix its customer service and also fix this one-way voice problem.

Jay Libove, CISSP
Atlanta, GA, US



Read The Full Thread:

Prob. just begun: I can hear caller, but caller cant hear me


When I call someone, they cant hear me , but i can hear them. Same thing when caller
oh yes that's a problem with the flux capacitor on the rear opposite diagonal side
I hope it is okay if I jump in here too. I have the same type of problem. At first it
Forgot 1 other thing in my immediately preceeding post, modem is a Motorola SB5100
I have found that you can improve the situation by setting the Voice Qos Uptream
changing the Qos upstream rate from 256 to 512 was one of the things I tried and it
Well I am having the same issue. No probs at first then this "I cant hear you, you
Sorry if it appears I posted to much, but the webmaster asked for details from testyourvoip.com
LOL. I dont think your posting too much. I just think thats alot of info to solve
i believed that this problem was only in mexico, i have the same feature "auto mute"

libove posted "I'm having a similar problem with a Motorola VT1005v adaptor. On some calls, several" on 04/23/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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