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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Vonage I'm having a problem with unidirectional voice, otherwise my phone works perfectly. I



I'm having a problem with unidirectional voice, otherwise my phone works perfectly.

I can place calls, I can receive calls (however, the other party _cannot_ hear me.)

My phone worked perfectly for 1 week. Now I have unidirectional voice.

It started all the sudden, I answered a call and said "Hello" and that was the last word anyone has heard from my Vonage line since. Apparently he heard the "Hello" part, and nothing else.

I know my phone works fine, it worked before Vonage, it worked with Vonage for 1 week. And it continues to work on my Dad's POTS line. Same goes for the 3 or 4 phone cords I've tried. They all work fine on the POTS line. So I think we can rule out my phone and cord.

The phone adapter must work too, since I can place calls. That means it *MUST* be receiving the DTMF from my phone without a problem. Plus it goes on and off hook just fine, I get a dial tone... I can even dial out. So its not my configuration, its not my router, its none of that. (Plus it all worked fine for 1 week and I didn't change anything.)

I did the power cycling. I did the switch to phone port 2. I did the factory reset. I did the connect directly to the modem. I did ALL of that. (Also since I was switching so much equipment out on my cable modem that caused comcast to lockout my modem. I had to call them and give them my mac address for my router so they would turn back on my internet. I'm not playing anymore "Its your router" crap.)

As the call connects, my audio stream is uni-directional. I hear crystal clear, they hear NOTHING. They don't hear my DTMF, my voice, nothing.

I can't even check my voicemail because the lady can't hear my DTMF tones so I can't enter my password.

I call Vonage customer service and the people that answer just keep saying "I can't hear you." Well no kidding, Sherlock. You think that might be my problem? Do you think you might look into it instead of just hanging up on me?

The tech support people just keep asking me the same questions. Its like talking to a wall.

Its obviously Vonage is unable to help me. Do I just need to port my number back to Sprint and pay $$$ for my phone to work properly again?

I guess you get what you pay for huh?

Voip test statistics
-
Jitter: you -> server: 1.7 ms
Jitter: server -> you: 3.4 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.0

Speed test statistics
-
Download speed: 7414240 bps
Upload speed: 3324352 bps
Download quality of service: 94 %
Upload quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 60 ms
Average download pause: 2 ms
Minimum round trip time to server: 2 ms
Average round trip time to server: 36 ms
Estimated download bandwidth: 20800000bps
Route concurrency: 2.8054123
Download TCP forced idle: 30 %
Maximum route speed: 262140000bps



Read The Full Thread:

Unidirectional voice


sounds llike the router your vonage TA is connecting to the internet thru has DoS
Sounds like a firewall issue to me. try plugging directly to the modem and see if

kegtappa posted "I'm having a problem with unidirectional voice, otherwise my phone works perfectly. I" on 03/29/2010

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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