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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage I'm having a lot of garbled audio here in NW suburbs of Chicago for the last week

I'm having a lot of garbled audio here in NW suburbs of Chicago for the last week or so.

Comcast says no problem, Vonage says talk to comcast.

I've been doing ping and traceroute to Vonage servers and noticed the routes to Philly and NY Vonage servers go from Comcast (ATT) through Level 3, and then to Vonage.

The Level 3 network in Philly adds a lot of latency based on the traceroute's I've seen. Sometimes it would go over 120ms on average ping times.

It's really random which server will host the call, but my tests have shown that Comcast is not at fault.

Here's an example just now:
traceroute to (, 30 hops max, 38 byte packets
1 ( 0.723 ms 0.819 ms 0.658 ms
2 * * *
3 ( 9.964 ms 9.224 ms 9.005 ms
4 ( 10.410 ms 10.843 ms 9.329 ms
5 ( 9.896 ms 11.256 ms 10.704 ms
6 ( 10.987 ms 9.314 ms 9.312 ms
7 ( 10.003 ms 10.000 ms 9.766 ms
8 ( 15.127 ms 13.072 ms 13.243 ms
MPLS Label=32467 CoS=3 TTL=1 S=0
9 ( 10.123 ms 10.275 ms 12.372 ms 10 ( 65.122 ms 207.004 ms 211.451 ms
11 ( 23.521 ms ( 26.482 ms ( 21.712 ms
12 ( 66.078 ms ( 67.506 ms ( 68.035 ms
13 ( 68.225 ms 68.109 ms ( 69.380 ms
14 ( 71.293 ms 69.629 ms 69.728 ms
15 * * *
16 ( 70.023 ms 70.428 ms 75.642 ms

Notice where the traceroute times bump over 60ms? Not on comcasts network...

Anyone else seeing this?


Read The Full Thread:

Service Issues in MIchigan

anyone else in Michigan having several problems with there service? Mine
Well, the service announcement does refer to both "choppy/static audio" AND
I have the same issues in the Chicago area as are reported in Michigan. I can hear
Just got off the phone with Tech Support level 2. He had me re set my voicemail settings.
This kind of thing really ticks me off. If I did an upgrade at work that caused production
I hope not, theres no way im paying $39.99 starting price for what I'm getting now
Just idle speculation, but I wonder if there is some routing reconfiguration
Could be .. my voip tests are horrible To Boston MOS 3.4 / 5.0 (Best
I am a consultant here in Michigan. Same problem with Comcast in Galesburg,
How about trying this: access and also

dondrake posted "I'm having a lot of garbled audio here in NW suburbs of Chicago for the last week" on 02/16/2006

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