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Vonage I'm going to go with the crowd here. Plug a single computer directly into your T1



I'm going to go with the crowd here. Plug a single computer directly into your T1 and re-run the Voip tests, please. 66% packet loss is going to make for an absolutely horrid Voip experience.

Other than that, you seem to have a good connection. But that's a HUGE "other than that", on the order of "Other than that, Mrs. Lincoln, how was the play?"... :)

The reason that it may not be affecting your web browsing is simple... Web browsing is done with a protocol called TCP/IP, which includes provisions for "resend requests". If your browser sees it is missing a packet, it asks for it again. Sure, it may have to ask three times before the request makes it, and sure, for each three average successful request (9 actual tries, on average) you only get 1 successful reply, but... who cares? You have 9Mbit speeds. Even at your current waste of eight ninths of your bandwidth, you have enough bandwidth to make a smooth web browsing experience. 1Mbit of effective bandwidth makes for some nice smooth Web sailing.

However, Voip uses a protocol called UDP/IP, which does not have provisions for resending packets unless the application handles it, and Voip does not. So, each packet you lose in Voip is lost. For good. So, in essence, you are successfully sending and receiving about one third of the voice your Vonage device wants to.

You have a serious problem somewhere. It's in the service itself, or in your Vonage router/adapter. I'm going to bet it's in your service, but in order to tell that you need to eliminate the Vonage router from the mix.



Read The Full Thread:

Choppy audio with T1 line...!!!!


Hi, I am a new vonage user and am getting choppy/dropped audio both incoming
The problem is your packet loss. You are losing almost 3/4 of your packets. That
Thanks tglea!! My internet works great and i have no problems browsing or downloading...yet,
Do what he said. Disconnect your router and plug your computer directly into the
I gave you some first steps in my first post. Test just your T1 line without any networking
Thanks tglea & steve...I did as you said and got the following results. Please
Now, THAT is beautiful. Brings tears to me eyes, it does. So, that means your
From the looks of your last results, it is safe to say that your T1 line is NOT the
Thanks a lot...these are the results with the Linksys router between the T1 line

NateHoy posted "I'm going to go with the crowd here. Plug a single computer directly into your T1" on 08/01/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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