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Topic:
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In The Forum:
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On Feb 15, 2017 at 21:16:51


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Vonage I'm glad you knew to disconnect the telco lines first. I think Martlet has



I'm glad you knew to disconnect the telco lines first.

I think Martlet has diagnosed your problem accurately. The reason you could call from line one to line two using your previous phone number is that Vonage already has entered the number in their tables, even though it has not been transferred. Since both of your lines are on Vonage, Vonage knows where to route your old number. Calls from outside don't know where to route your old number yet - which is why you couldn't get through on your cell phone.

As Martlet said, LNP is a long process for most folks. We have seen a couple of posts here bragging about 8-day transfers, but most take two to three months - and one guy posted here yesterday saying he submitted his LNP request in May 2004 and is still waiting.

Martlet's suggestion of forwarding your old number to your temporary Vonage number is the solution for recieving calls - but when you call out, your caller ID will probably show your temporary Vonage number.

Fletcher



Read The Full Thread:

Set up issues - Can call out, but not in


We are having a few difficulties with the setup - I can call out on my Siemens 8825
are both of these new, vonage assigned numbers? can you try with a different phone? also,
Kathy, I can't give you much help right now, but be careful about connecting
We did disconnect the wires at the box. The lines were all dead before we connected
If your numbers are still with your previous carrier, they won't ring on your vonage
So, should I reconnect my lines or leave it as is and wait...
Kathy, Help us understand where you are in the process. 1. I assume you
Have you checked out this article? http://www.vonage.com/help_knowledgeBase_article.php?article=2
Fletcher - I have requested 2 lines - one residentual - one business - I did not cancel

Fletcher posted "I'm glad you knew to disconnect the telco lines first. I think Martlet has" on 02/13/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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