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Vonage I'm a recent Vonage customer, having gotten in on the free-after-372-rebates

I'm a recent Vonage customer, having gotten in on the free-after-372-rebates Linksys WRTP54G router. My SBC number was transferred two days ago so I've finally started to use the service. I have Comcast Cable Modem service and so theoretically have 4 Mbps down / 384 kbps up. And I haven't had much problem getting close to 384 kbps via bittorrents or eMule or uploading a file via HTTP.

Today I decided to do a check that the router would properly give the voice traffic priority. I started eMule and set it to use 320 Kbps upload speed. I then placed a call from my Vonage phone to my cell phone, and left a lengthy voicemail, all the while watching both eMule's upload bandwidth report as well as Windows XP's Task Manager network adapter usage (specifying that it show sent and received bandwidth separately). The Vonage call didn't seem to make a bit of difference to the upload bandwidth, although after ending it the router seemed to kill most active connections-eMule dropped down to 0 Kbps, IM connections were reset, etc. Not surprisingly the voicemail I left sounded horrible... very choppy, coming in and out.

This lead to some web searching and an hour-long call to Vonage, the first 30 minutes being taken up by a support person who couldn't seem to understand that I was telling him I indeed had sufficient upload bandwidth to use Voip but that the problem was that the router wasn't properly giving voice traffic priority. Eventually he transferred me to a Tier 2 guy, who told me I needed the 1.00.29 firmware upgrade (which I had read about on the thread). He proceeded to email it to me and gave me the instructions that I had already read. The upgrade worked (though the level 2 guy didn't seem ready for the "Upgrade are failed!" error message, or the double-progress cycle).

After ending the call and reconfiguring the router to my prior settings, I tested it again. This time I started a 1GB file upload on, and then placed a call. Before the call the file transfer was using right around 380Kbps, so it was doing a good job of maxing my upload bandwidth. During the call it dropped to between 230 and 330 kbps at the extremes, but probably consistently averaging somewhere between 270 and 280 kbps. Which suggests that the router was giving Vonage an average of about 100-110 Kbps.

So this would appear to be better behavior with 1.00.29 than with 1.00.18, but the result still is that my outgoing call audio sucked. Once again the other end of my call heard constant clipping from the continual gaps in what I was saying. I could hear fine as I was barely using my 4.0 Mbps download bandwidth.

The Vonage website speed test reported my bandwidth (after turning off any uploading programs) at 4.07 Mbps down / 363 Kbps up. This should be more than enough to have a high quality call and still have bandwidth over for TCP connections. But that's clearly not happening for me. Among the things I'm wondering are:

1. Has anyone else had this same faulty QoS experience with their WRTP54G (particularly if you're running 1.00.29)
2. Is there any router configuration setting I can change to reserve more bandwidth for the voice traffic (my general understanding is that the answer is "no", because the voice traffic is hard coded to "high" priority and so theoretically should all get through).
3. How much upload bandwidth does a highest-quality call use? Vonage's website (and their bandwidth saver) seem to suggest 90 Kbps (and I have my bandwidth saver configuration at the 90 Kbps max), but I seem to recall reading that it would use a fair bit more than that. [marq=right]

And if anyone has any other suggestions or solutions (aside from manually restricting my computers from using upstream bandwidth during phone calls) those would be much appreciated too. Thanks.

Edited to add: In case it's useful, here's a typical result of the Vonage Voip Speed Test, with nothing else running:

Download 4,020,336 bps
Upload 362,872 bps
QOS 93%
RTT 64 ms
MaxPause 47 ms

Read The Full Thread:

WRTP54G QoS Priority for Voice Traffic not sufficient?

I would like to know what the results are with no uploads going on. that would have
With no uploading the call quality is great in both directions.
I had this same problem with the WRTP54G. I was on the phone with vonage for over
Yeah, if I hadn't already cut up my box so that I could send off the various rebates,
I am also a new owner of the Linksys WRTP54G. I bought this router to resolve the
Please keep this post going. I was getting ready to purchase that very router and
You cannot use the Sveasoft firmware on a WRTP54G.
Is anyone using the WRTP54G router with VOIP experiencing 1 or 2 beeps when placing
JLD , I'd be interested to know if Vonage responded with anything useful. The seemingly

mpod posted "I'm a recent Vonage customer, having gotten in on the free-after-372-rebates" on 07/03/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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