Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Examining Straightforward employment Secrets
On Apr 17, 2018 at 09:47:37

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Thoughts on Simple employment Secrets
On Apr 16, 2018 at 14:49:57

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Clarifying No-Fuss employment Solutions
On Apr 16, 2018 at 06:05:43

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Introducing Rapid Solutions In employment
On Apr 15, 2018 at 21:00:45

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
The Latest On Realistic Plans For employment
On Apr 15, 2018 at 13:24:31

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Methods In employment - An Update
On Apr 15, 2018 at 05:43:49

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Exploring No-Hassle Products Of employment
On Apr 14, 2018 at 22:22:19

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
A Spotlight On Clear-Cut employment Secrets
On Apr 14, 2018 at 15:11:15

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Effortless employment Plans Explained
On Apr 14, 2018 at 08:20:58

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Convenient employment Products - A Closer Look
On Apr 14, 2018 at 01:46:43


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage I'm a new to Vonage person, so don't know if this is typical. I'd appreciate others



I'm a new to Vonage person, so don't know if this is typical. I'd appreciate others comments...

I placed my order for the number transfer and equipment online and the number transfer (away from $65 a month MCI) actually happened in a week. No problems so far.

It took 10 days to get to the point where my order placed online for the Voip adapter still being in "Pending Shipping" status before I lost patience and called customer service to find out why it was taking so long.

(To be honest, I know better - the same box was on sale in Wal-Mart and I should have just got it from there, but you know, you want to 'support' your provider and buy direct and all that..... I know better now!)

The person we first spoke to was unable to understand any more than the kind of English spoken by a 3 year old. I've never had problems with call centers being outside of an English speaking country before, so this was a surprise to me! In the end I gave up and just said "yes, ok" to the rep and hung up.

The second call to customer service was to someone who was able to understand my questions and after about a 10 minute wait while he checked the account and such, he agreed to 'expedite' the shipping.

Sure enough three days latter the box from Vonage arrived.

:)

It took me about 30 minutes to work out why it wouldn't work "out of the box" and getting onto the web interface of the box, changing the IP address, gateway details and so on was not that hard, once I worked out what was needed.

Cut the story down to size, if I had not already got 10 years of setting up routers and servers and such, I'd have been utterly lost. All because if you have anything remotely non-standard as a broadband connection (I have a fixed IP address and had to program that info into the box - stuff like the gateway address and netmask) you are outside the quick start process and into the kind of area that makes regular people with no previous experience quickly give up!

If I had to call Vonage and log onto the box and change settings and if I didn't know what the heck I was doing... Man... I'd be back with MCI by now!!!!!

All that said, we have had three calls from family and friends this morning (its Saturday here) and I've made a call to Europe (from the USA) and not had any problems with the calls.

I guess I'd have to give the experience so far a "qualified Ok"....



Read The Full Thread:

Vonage set up experience...


Search for customer service on the forum and you will find a lot of bad opinions.
Thanks fore the reply. You are right about customer service - and to be fair,
Not bashing you in any way, but lets be fair and say that most other "retail" networking
You are absolutely correct. I'm trying to use Vonage in a "non-typical" sort of
Yep . . . I know what you mean. I run 2 servers from home, including a web server and
Entirely unrelated to this, but I had to explain to someone what DHCP is this morning,

bjrichus posted "I'm a new to Vonage person, so don't know if this is typical. I'd appreciate others" on 09/22/2007

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.20 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum