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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

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Vonage I'm a new to Vonage person, so don't know if this is typical. I'd appreciate others

I'm a new to Vonage person, so don't know if this is typical. I'd appreciate others comments...

I placed my order for the number transfer and equipment online and the number transfer (away from $65 a month MCI) actually happened in a week. No problems so far.

It took 10 days to get to the point where my order placed online for the Voip adapter still being in "Pending Shipping" status before I lost patience and called customer service to find out why it was taking so long.

(To be honest, I know better - the same box was on sale in Wal-Mart and I should have just got it from there, but you know, you want to 'support' your provider and buy direct and all that..... I know better now!)

The person we first spoke to was unable to understand any more than the kind of English spoken by a 3 year old. I've never had problems with call centers being outside of an English speaking country before, so this was a surprise to me! In the end I gave up and just said "yes, ok" to the rep and hung up.

The second call to customer service was to someone who was able to understand my questions and after about a 10 minute wait while he checked the account and such, he agreed to 'expedite' the shipping.

Sure enough three days latter the box from Vonage arrived.


It took me about 30 minutes to work out why it wouldn't work "out of the box" and getting onto the web interface of the box, changing the IP address, gateway details and so on was not that hard, once I worked out what was needed.

Cut the story down to size, if I had not already got 10 years of setting up routers and servers and such, I'd have been utterly lost. All because if you have anything remotely non-standard as a broadband connection (I have a fixed IP address and had to program that info into the box - stuff like the gateway address and netmask) you are outside the quick start process and into the kind of area that makes regular people with no previous experience quickly give up!

If I had to call Vonage and log onto the box and change settings and if I didn't know what the heck I was doing... Man... I'd be back with MCI by now!!!!!

All that said, we have had three calls from family and friends this morning (its Saturday here) and I've made a call to Europe (from the USA) and not had any problems with the calls.

I guess I'd have to give the experience so far a "qualified Ok"....

Read The Full Thread:

Vonage set up experience...

Search for customer service on the forum and you will find a lot of bad opinions.
Thanks fore the reply. You are right about customer service - and to be fair,
Not bashing you in any way, but lets be fair and say that most other "retail" networking
You are absolutely correct. I'm trying to use Vonage in a "non-typical" sort of
Yep . . . I know what you mean. I run 2 servers from home, including a web server and
Entirely unrelated to this, but I had to explain to someone what DHCP is this morning,

bjrichus posted "I'm a new to Vonage person, so don't know if this is typical. I'd appreciate others" on 09/22/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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