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furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

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Vonage I'm 30 miles North of San Francisco with Comcast as my ISP. Speed test at bottom. Due

I'm 30 miles North of San Francisco with Comcast as my ISP. Speed test at bottom.

Due to our high cable bill, I was talked into the Comcast Triple play that included the Comcast phone service. My old cable modem was taken away and replaced with a Arris TM502G - A cable telephony modem.

Ever since install, my Vonage service has suffered. Today, each time I received a call, no one can hear me. Each time I placed a call, I hear them, but they don't hear me. This happens intermittently, but now more frequently.

I called Vonage, and got pushed up to level 2 support and the Vonage tech said that the Arris modem drops Voip packets and is known to disrupt the service.

I've been using Vonage for close to 2 years, and up 'til now been very happy with the service.

Anyone having similar problems??

I'll probably dump the digital voice and get a different cable modem back and hope that resolves the problem

Speed test statistics
-
Download speed: 5280600 bps
Upload speed: 2586240 bps
Quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum download pause: 27 ms
Average download pause: 4 ms
Minimum round trip time to server: 95 ms
Average round trip time to server: 118 ms

Voip test statistics
-
Jitter: you -> server: 3.1 ms
Jitter: server -> you: 8.2 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 43
Estimated MOS score: 4.0

Read The Full Thread:

Comcast digital voice with Vonage

• I can't comment on the tech's criticism of the Arris modem, but I don't see anything
• I recently had Digital Voice installed, I basically got it because i could get
• I am having the same problem. I recently moved, the service at my old house was great,
• Most Vonage problems are caused by a bad internet connection. Run the VOIP speed

TonyTug posted "I'm 30 miles North of San Francisco with Comcast as my ISP. Speed test at bottom. Due" on 12/20/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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